Learn essential digital skills for free in Cardiff

People sitting in a line with laptops and a teacher standing behind. Text reads: Free technology training, upcoming in person events in Cardiff on 29 May, 5 June and 12 JuneNavigating the online world can be overwhelming, especially if you're unsure about searching for information, figuring out which websites to trust, or understanding how your digital device works.

If you're 65 years old or over, live in Cardiff or nearby, and are eager to improve your digital skills, AbilityNet can help!

Join AbilityNet in partnership with BT Group for upcoming free digital skills sessions in Cardiff.

Expert Digital Skills Trainer, Lucy Walsh (pictured, below) and the BT team will be your guide at these engaging sessions. 

What can I expect during the sessions?

The sessions are designed to address any tech concerns you might have, and empower you with the skills needed to navigate the digital world safely and with confidence.

Our trainer is dedicated to providing personalised assistance, answering any questions you may have, and helping you become more comfortable with your digital device and the online world.

Tea and biscuits will be available during the sessions too.

Older couple looking at smartphone smiling Text reads: Free Webinar How to get help with your digital devices Thurs 6 June 1pm BSTFree webinar: How to get help with your digital devices

In the webinar with AbilityNet speakers alongside BT Group, you'll discover:

- Simple ways to learn how to use your devices
- Tips for assistive technology that can help with hearing, visual, motor and cognitive impairments - including accessing and using the tools that are already present on many common digital devices
- How to get help where you live from an AbilityNet or BT Group volunteer

Come along on Thursday 6 June 2024 between 1pm - 2pm BST.

Register for the webinar

Where and when are the Cardiff sessions being held?

Each session runs from 10:30am until 12:30pm and you may attend as many as you like!

  • Wednesday 29th May: An introduction to Tech and Getting to know your Smartphone or Tablet
  • Wednesday 5th June: An Introduction to the Internet and How to Stay Safer Online
  • Wednesday 12th June: Using Everyday Apps (NHS Wales, Shopping, YouTube and Banking)

BT Group Office Address: BT Group Offices, 3 Capital Quarter, Tyndell Street, Cardiff, United Kingdom, CF10 4BZ    

Please arrive around 10 minutes early for registration and to be guided to the training.

How do I book my place?

Email digitalskills@abilitynet.org.uk with your name and phone number and our team will be in touch to confirm your place.

You can also call our helpline on 0300 180 0028* during UK office hours to register. 

Don't miss out on this fantastic opportunity to boost your digital skills!

What previous session attendees say:

•    "At 93 your service was and is of great help to me and my generation" 
•    "I was so impressed with the trainer, who listened and really helped a lot"
•    "Very easy to ask questions and receive simple answers"
•    "It is really the course I needed. I learn something new every week"
•    "It is very excellent. It gives me more hope to do some things that I wouldn't do before"

Lucy Walsh smilingAbout Lucy Walsh, BT Digital Skills Trainer, AbilityNet

Lucy recently joined AbilityNet on our BT Digital Skills project, providing digital confidence training to clients in the Cardiff area. Her previous roles have included being a trainer and coach in both the Financial and Third Sectors, notably for Lloyds TSB, Save the Children and Royal British Legiion.

I don't live in Cardiff, how can I get digital skills help?

Mohammed Iltaf and older people looking at a device screen and smilingIf you're over 65 years of age and looking to build your skills, we're offering free digital skills sessions in areas in and around London, Birmingham, Manchester, Glasgow, Edinburgh, Cardiff. 

Trainers can build something bespoke for your group or for an individual and run sessions including:

  • Getting to know your Smartphone or Tablet
  • Staying Safer Online
  • Getting started with Email
  • Using Social Media, e.g. Facebook
  • Online entertainment, e.g. watching TV online
  • How to access Public Services e.g. Gov.UK
  • How to make a video call
  • How to manage your health online
  • How to bank online

Attend a free session


How to boost your online skills: free learner factsheets

Make the most out of life in a digital world using this range of factsheets and other resources build online skills and confidence.  

Download your factsheets

I want to know about the BT switchover from analogue to digital

We have lots of information which can help you in our blog: Everything you need to know about Digital Voice

Older man and woman smiling looking at laptopFree webinar: Dementia and simple tech tweaks that can help - with Alzheimer's Society

Join our FREE webinar with our experts from AbilityNet and Alzheimer's Society, who will share helpful tips on adjustments to tech that can make a big difference to those with dementia, Alzheimer's and cognitive disabilities.

Come along on Wednesday 10 July 2024 between 1pm - 2pm BST.

Register for the webinar

How AbilityNet can help

*Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls