Learn essential digital skills for free in Birmingham

Mohammed Iltaf and older people looking at a device screen and smilingNavigating the online world can be overwhelming, especially if you're unsure about searching for information, figuring out which websites to trust, or understanding how your digital device works.

If you're 65 years old or over, live in Birmingham or nearby, and are eager to improve your digital skills, AbilityNet can help!

Join AbilityNet in partnership with BT Group for upcoming free digital skills sessions in Birmingham.

Expert Digital Skills Trainer, Mohammed Iltaf and the BT team will be your guide at these engaging sessions. 

The sessions will be delivered in English, however Mohammed can talk in Potwari, Urdu and Punjabi to assist learning.

What can I expect during the sessions?

The sessions are designed to address any tech concerns you might have, and empower you with the skills needed to navigate the digital world safely and with confidence.

Our trainer is dedicated to providing personalised assistance, answering any questions you may have, and helping you become more comfortable with your digital device and the online world.

Tea and biscuits will be available during the sessions too.

Where and when are the sessions being held?

The Senior Skills Sessions run from 11am to 1pm on the following dates:

  • Tuesday 4th June: Getting started - (get to know your tech, navigating, common settings, troubleshooting tips, jargon etc)
  • Tuesday 11th June: Learning the basics - (emails, downloading apps, staying safer, 4G-5G)
  • Tuesday 18th June: Everyday Tasks - (managing health, public services, shopping, banking)
  • Tuesday 25th June: Personal interests - (social media, audiobooks, watching TV and films)

BT Group Office Address: BT Group, BT Snowhill 3, Queensway, Birmingham, B4 6GA

Don't miss out on this fantastic opportunity to boost your digital skills!

What previous session attendees say:

•    "At 93 your service was and is of great help to me and my generation" 
•    "I was so impressed with the trainer, who listened and really helped a lot"
•    "Very easy to ask questions and receive simple answers"
•    "It is really the course I needed. I learn something new every week"
•    "It is very excellent. It gives me more hope to do some things that I wouldn't do before"

How do I book my place?

Email digitalskills@abilitynet.org.uk with your name and phone number and our team will be in touch to confirm your place.

You can also call our helpline on 0300 180 0028* during UK office hours to register.

Older man and woman smiling looking at laptopFree webinar: Dementia and simple tech tweaks that can help

Join our FREE webinar with our experts from AbilityNet and Alzheimer's Society, who will share helpful tips on adjustments to tech that can make a big difference to those with dementia, Alzheimer's and cognitive disabilities.

Come along on Wednesday 10 July 2024 between 1pm - 2pm BST.

Register for the webinar

I don't live in Birmingham, how can I get digital skills help?

AbilityNet, in partnership with BT Group logo

If you're over 65 years of age and looking to build your skills, we're offering free digital skills sessions in areas in and around London, Birmingham, Manchester, Glasgow, Edinburgh, Cardiff. 

Trainers can build something bespoke for your group or for an individual and run sessions including:

  • Getting to know your Smartphone or Tablet
  • Staying Safer Online
  • Getting started with Email
  • Using Social Media, e.g. Facebook
  • Online entertainment, e.g. watching TV online
  • How to access Public Services e.g. Gov.UK
  • How to make a video call
  • How to manage your health online
  • How to bank online

Attend a free session


How to boost your online skills: free learner factsheets

Make the most out of life in a digital world using this range of factsheets and other resources build online skills and confidence.  

Download your factsheets

I want to know about the BT switchover from analogue to digital

We have lots of information which can help you in our blog: Everything you need to know about Digital Voice

How AbilityNet can help

*Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls