Disabled User Research and User Testing
User testing, also known as user research, usability testing and UX accessibility evaluation, identifies usability and accessibility issues by testing the most vital functions of your websites or apps.
Put disabled people at the heart of every project by getting a diverse range of user testers to regularly review your digital content and services.
Contact our experts to start a conversation about your requirements or download our User Research and Testing Services brochure for more information.
Download our User Research Brochure
Frequently asked questions about user testing
Is user testing worth it?
By investing in disability user testing and ensuring your products are accessible and you will gain a competitive edge over companies that overlook accessibility.
You can reach a broader audience, cater to the needs of a more diverse range of customers and demonstrate your commitment to inclusivity and disabled people.
AbilityNet’s user testing service can:
- Identify up to 45% more accessibility issues than an accessibility audit,
- Check the usability of your digital estate,
- Target improvements on your website or app.
How does user testing work?
We work hard to recruit and support a network of testers with a diverse range of lived experience of disability to review your digital content and services on a variety of devices.
Our expert consultants are specialist user research professionals who can work with you to design the process. Once the research has been conducted our team will provide a detailed report of the user's feedback.
They work with you and your teams to understand the findings and identify key issues, so that you know where and how to make accessibility improvements across your websites or apps.
How do I do user testing myself?
Knowing how to conduct user testing yourself can give you the reassurance that you are making accessibility improvements and focusing your resources in the right areas. You can learn how to do inclusive usability testing yourself on our online training course.
Why is inclusive user research so important?
Read our recent blog more about why inclusive research delivers better research results.
Who can I speak to about inclusive user research?
Fill out the form below to speak to our experts about our user testing services.
Clients we've helped achieve their accessibility goals
