Free tech support & information for disabled and older people

An AbilityNet ITCanHelp volunteer with a client

AbilityNet is a UK-based charity with a global reach - our vision is a digital world accessible to all.

We’ve been helping older people and disabled people of any age with their technology for 25 years. Could we help you or someone you know?

How to get free help from our tech volunteers

We have a network of more than 450 friendly tech volunteers who can help you or someone you are supporting. They can come to your home, or help you on the phone.

Volunteers are all DBS-checked and are happy to deal with any tech problems you may be having, large or small.

Request a home visit

You can also find out more about our Volunteer Tech Support service and how they help people access the digital world every day.

Call our helpline now

If you are older or disabled, or if you support someone that is, you can call our helpline for independent advice from a technology expert.

  • Call our friendly team on 0300 180 0028 - you can call between 9am and 5pm, Monday to Friday (UK time)
  • You can also call us to request free tech support at home from one of our friendly, expert Tech Volunteers
  • Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls

Free BT Digital Skills support sessions

AbilityNet, in partnership with BT Group logoIf you're over 65 years of age and looking to build your digital skills, we offer free digital skills sessions in areas in and around London, Birmingham, Manchester, Edinburgh, and  Cardiff. 

Trainers can build something bespoke for your group or for an individual and run sessions including:

  • Getting to know your Smartphone or Tablet
  • Staying Safer Online
  • Getting started with Email
  • Using Social Media, e.g. Facebook
  • Online entertainment, e.g. watching TV online
  • How to access Public Services e.g. Gov.UK
  • How to make a video call
  • How to manage your health online
  • How to bank online

Book a free session


Do you have or care for someone with Parkinson's?

AbilityNet is working with Parkinson’s UK to help people with Parkinson’s learn how to get online and use digital devices.

Get tech support with Parkinson's

Use our range of free, trusted information

Our free information resources provide expert information about disability and technology.

My Computer My Way



Free disabilities sessions

Choose from our set of seven free sessions about different disabilities. We can deliver any of our informative, interactive sessions to your charity, or to educate your community group about disability, and technology.

Book your free session


Become an AbilityNet volunteer

We need volunteers across the whole of the UK and Northern Ireland, so please get in contact with us if you'd like to help:

Click this link to get to the form on our website to join our volunteers

Want more help?