Learn essential digital skills for free in West and Central London

Navigating the digital world can be overwhelming, especially if you're unsure about searching for information online, which websites are trustworthy, or understanding your digital device.

Steve Mersereau smilingIf you're 65 years old or over, live in London, and are eager to improve your digital skills, AbilityNet can help!

Join AbilityNet in partnership with BT Group for free Senior Skills Sessions in West London and Central London.

Expert Digital Skills Trainer, Steve Mersereau, will be your guide at these engaging sessions. 

You can choose to attend sessions at either BT Group's EE Studio Store in Westfield London, or AbilityNet's central London office. Details below.

What can I expect during the sessions?

The sessions are designed to address any tech concerns you might have, and empower you with the skills needed to navigate the digital world with confidence

The sessions will cover:

  • Learning more about your digital device
  • How to get started with being online
  • How to use a search engine
  • How to stay safe online

Our trainer is dedicated to providing personalised assistance, answering any questions you may have, and helping you become more comfortable with your digital device and the online world.

Where and when are the sessions being held?

The Senior Skills Sessions are available on Wednesdays (EE Store, Westfield Shopping Centre) and Fridays (AbilityNet Central London), starting from 14 February until 8 March.

Don't miss out on this fantastic opportunity to boost your digital skills! Below are the full details:

What previous session attendees say:

•    "At 93 your service was and is of great help to me and my generation" 
•    "I was so impressed with the trainer, who listened and really helped a lot"
•    "Very easy to ask questions and receive simple answers"
•    "It is really the course I needed. I learn something new every week"
•    "It is very excellent. It gives me more hope to do some things that I wouldn't do before"

Free digital skills sessions at Westfield London:

Join us at the EE Studio Store in Westfield London on any of the following days:

  • Wednesday 14 February: From 10:30am - 12:30pm
  • Wednesday 21 February: From 10:30am - 12:30pm
  • Wednesday 28 February: From 10:30am - 12:30pm
  • Wednesday 6 March: From 10:30am - 12:30pm

EE Store Address: U2073 Westfield London, Ariel Way, W12 7GF

Blue Badge and Disabled Parking: Over 5 percent of parking bays at Westfield London are dedicated to disabled parking, and they offer Blue Badge holders 4 hours of free parking every day of the week.

Travel information on how to get to Westfield London

Free digital skills sessions at AbilityNet London office:

Can't make those dates? Join us at AbilityNet's London office on any of the following days:

  • Friday 16 February: From 1pm - 3pm
  • Friday 23 February: From 1pm - 3pm
  • Friday 1 March: From 1pm - 3pm
  • Friday 8 March: From 1pm - 3pm

AbilityNet London office address: 5-11 Worship Street, London, EC2A 2BH

Closest train station (15 minute walk): Livepool Street Station - All Elizabeth Line stations are step-free from station to platform.

Closest underground station (7 minute walk): Moorgate

Google Map of AbilityNet's London office

How do I book my place?

Email digitalskills@abilitynet.org.uk with your name and phone number and our team will be in touch to confirm your place.

You can also call our helpline on 0300 180 0028* during UK office hours to register.

Older man and woman smiling looking at laptopFree webinar: Digital discovery at any age: your guide to the online world

From buttons to bytes, get familiar with how to enjoy a digitally connected life in your guide to becoming tech savvy in your senior years or at any age:

Watch the webinar

I don't live in West London, how can I get digital skills help?

AbilityNet, in partnership with BT Group logo

We are running the sessions in Glasgow on 27 February, but if you're over 65 years of age and looking to build your skills, we're offering free digital skills sessions in areas in and around London, Birmingham, Manchester, Edinburgh, Cardiff. 

Trainers can build something bespoke for your group or for an individual and run sessions including:

  • Getting to know your Smartphone or Tablet
  • Staying Safer Online
  • Getting started with Email
  • Using Social Media, e.g. Facebook
  • Online entertainment, e.g. watching TV online
  • How to access Public Services e.g. Gov.UK
  • How to make a video call
  • How to manage your health online
  • How to bank online

Attend a free session


How to boost your online skills: free learner factsheets

Make the most out of life in a digital world using this range of factsheets and other resources build online skills and confidence.  

Download your factsheets

How AbilityNet can help

*Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls