Request Free IT Support at Home

AbilityNet's friendly technology volunteers provide free IT (information technology) support to older people and disabled people of any age, anywhere in the UK. 

Every volunteer is disclosure-checked and can help with all sorts of IT challenges, from setting up new equipment, fixing technical issues, showing you how to stay connected to family, using online services and much more.

You can request our support by using the form below.

Or you can:

  • Call our helpline on 0300 180 0028 during UK office hours

Please note: Calls to our helpline number cost no more than a national rate call to a 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls.


If you have already e-mailed AbilityNet about an issue you require support with and have been advised to complete this referral form please continue below, however, if you have e-mailed requesting support or called us requesting support and have not been asked to complete a referral form, please do not complete it as the duplication will slow down our ability to respond to your request.


Our home visits started again in January 2022 - read an update on our services in response to Covid-19 and Omicron


We take your privacy very seriously and will never share the information you provide to us with anyone outside of AbilityNet without your permission. We are always happy to explain how we deliver our services using the information you provide and answer any questions you might have.

In order for our volunteers to deliver the best IT support possible, we need to collect some information from you including your contact details and any disability information. We use a US-based database that fully complies with UK data protection legislation to store this information securely. Information is shared only with AbilityNet volunteer and administrative teams. 

Read the AbilityNet Privacy Policy.

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