How to run accessible, inclusive hybrid meetings and events in Zoom, Teams and more

Ensure inclusion is at the heart of all your meetings, using Zoom, Microsoft Teams and other digital platforms

Get 10 training courses for the price of 8

To help you get even better value this year, we have a 10 for the price of 8 bundle on AbilityNet online training courses for you and your team to enjoy. 

Book your training bundle

Book now

  • 10:00 - 12:00 BST
  • Wednesday 17 August 2022

Please note: after purchasing a ticket you are able to reassign the ticket, if somebody different to the ticket purchaser will be attending the training.

If the date for this training has now passed, the recording, when ready, will be available to purchase below. Or if the date of this training is not suitable for you, look at our calendar and join our mailing list and we will keep you updated when the training course is repeated in the near future. Alternatively, you can contact us about your needs.

If you have any questions about your booking please email

Length of course: 2 hours.

What you will learn

  • How to plan and deliver inclusive accessible meetings and events on Zoom, Microsoft Teams and other digital platforms
  • Best practices for in-person and hybrid meetings and events
  • The importance of creating conditions in meetings and events so that all can participate fully regardless of disability, location and method of joining the session
  • How to identify gaps in your own process and understand tech powered solutions that can help, using AbilityNet's employee inclusion journey gap analysis techniques

Using interactive and practical tasks, and real-life case studies and employee feedback, the course articulates the business benefits of running inclusive, accessible meetings and how technology can help achieve this.

Why you should attend

The course will focus on visual, hearing, interaction and comprehension related barriers and how you can identify and remove them in online (Zoom and Teams), hybrid and in-person meetings to enable everyone to participate fully.  

We will look at each stage in delivering a successful meeting, event or learning session. To include: 

  • Design and planning 
  • Format and context considerations 
  • Chairing and management 
  • Follow up and feedback 
  • Why you should attend 

At the end of this course you will be able to:

  • Describe the dos and don’ts of inclusive, accessible meetings, training and events.  
  • Understand the unintentional barriers we can create in online, hybrid or in-person sessions that impact on participants living with disabilities and impairments. 
  • Zone in on areas for improvement in your current processes. 
  • Harness the power of technology in enabling inclusive, accessible meetings, events and training. 
  • Implement immediate changes to help you engage the widest audience.  

Who is this training for?

  • Event managers
  • Learning and Development teams
  • Diversity and inclusion leaders
  • HR Directors, line managers and anyone organising meetings and events

We would also encourage people participating in events to attend to raise awareness of potential barriers they could be creating and signpost some tech and cultural adaptations they can make to ensure they are contributing in an inclusive, accessible way. 

Level of training

Suitable for meetings, events and training professionals, leaders and managers and also for those who are new to this area. 

Important information 

Class size: We limit the number of people on our training courses to ensure all attendees can engage with the presenter, ask questions and have an informative experience

What to bring: You will need a good internet connection, access to a laptop or desktop computer and to be able to open/use the Zoom platform without restrictions on your device

Location: Online - this course is delivered via the Zoom platform


  • The course will be delivered with live captions
  • We can share slides in advance if required
  • A captioned recording with transcript will be shared with attendees after the live event

Why train with us?

97% of attendees rated our webinars and training ‘Excellent' or ’Good’ in 2019

Attendees will receive a link to the recording of the training to watch back at your leisure after the event. (And you’ll always have access to the latest advice as we will update the content on the link when the training is repeated in the future.)

What our previous attendees say about our workplace training

"Really brilliant session. Made me rethink my practice and go away buzzing with ideas."

"Many thanks, really useful session"

Meet your trainers

Amy Low

Amy Low

Amy Low is Service Delivery Director at AbilityNet, and heads up our workplace, education and free services teams. Having spent 15 years working in a variety of leadership and transformation roles within serviced property and IT services, Amy joined AbilityNet in 2016, drawn by the opportunity to leverage technology to remove barriers to participation for disabled people and create a better digital experience for everyone. She works with a wide range of institutions and organisations providing services and support to ensure their digital practices are meeting the needs of the widest audience.  

Teresa Loftus, smiling at camera in bright room

Teresa Loftus

Teresa Loftus is an Assessment Team Manager, AbilityNet Assessment Services.  She has worked for AbilityNet since 2012 delivering workplace assessments and disabled student assessments. 
Teresa has a background in Assistive Technology (AT) training and support to students with a visual impairment in mainstream schools and holds a Post Graduate Certificate in Ergonomics. She is National Association of Disability Practitioner (NADP) Accredited, has 20 years of AT experience and continuous professional development that supports a belief in Equality for all at work, home and in education. Teresa recognises that Assistive Technologies is forever evolving and improving so stays abreast of these through regular training events and research.
In her spare time, Teresa enjoys walking through glorious Gloucestershire and eating ice cream!