How to steer clear of seasonal scams - with Linda Robson

In our free webinar, special celebrity guest, Linda Robson, shared her experience of being scammed, and ways you can avoid falling victim to online scams.

Linda was joined by scams expert Adam Carter from the National Trading Standards Scams Team, who outlined how to build your knowledge to protect yourself against sophisticated digital scams.

Some scams are more common at particular times of the year, including Christmas, New Year, Valentine's Day, and during the summer months, so we explored what to be aware of and how to protect yourself during key seasonal events.

Watch the webinar recording below and download the slides and transcript.

Who will benefit from this webinar recording?

The session will benefit:

• Older people and disabled adults
• Carers of older people or disabled adults
• Health professionals working with older people or disabled adults
• People interested in tech and digital devices
• Web and Accessibility professionals interested in design and digital considerations for older people and disabled adults

If you work for an organisation that helps older people or disabled adults, this webinar shares useful resources and advice to help your clients.

This session is part of AbilityNet's work with telecommunications company BT Group to help older people and disabled adults to build online skills and confidence.

Q&A

This webinar ran for 45 minutes and included an opportunity to pose questions to the speakers. Check out the Q&A in the transcript. Find out more about our webinars in our FAQs information.

Presentation slides

You can download the slidedeck [PPT] that we will use during this webinar.

Transcript

You can download the transcript [DOC] that we will use during this webinar.

Meet the panellists

Linda Robson, actress and TV presenter 

Linda Robson an English actress and television presenter best known for her appearances on Birds of a Feather, and Loose Women. She shared her experiences of being scammed in the past, and how she narrowly avoided falling victim to more recent attempted online scams.

Adam Carter, Senior Project officer at National Trading Standards Scams Team, and CO/CEO of Consumer Friend

Adam joined the National Trading Standards Scams Team in 2018 to re-launch the teams Scam Marshal scheme as part of the Friends Against Scams initiative. This scheme went on to win an award at the Tackling Economic Crime Awards. Since then Adam has been an integral part of the team, leading on numerous projects aimed at protecting consumers from fraud and scams.

Adam also works on Consumer Friend, an organisation that delivers simple advice to consumers on their rights when buying goods. You can listen to Adam with his Consumer Friend partner Louise on their fortnightly podcast.

Do you know an elderly person or a group of older people or disabled adults who want to know more about using digital devices?

Useful links

• Blog: Using technology to help elderly relatives from afar 
• Webinar playback: The 12 Scams of Christmas
• Sign up to the AbilityNet newsletter for more free resources like this webinar!
• Find out about AbilityNet's Digital accessibility services