How leaders can build a culture of empathy with Intuit and HS2

Date of webinar: 
24 May 2022 - 13:00


Join Ted Drake, Global Accessibility Leader, from Intuit, Margaret Simpson from Scottish Borders Social Enterprise Chamber, Maria Grazia Zedda from HS2 and Abilitynet on the 24th May to talk about how leaders can build a culture of empathy.

Covid-19 has changed the workplace for many employees and has raised everyone's awareness of inclusion in the workplace. As our recent article shows, empathy is becoming a key skill for leaders in organisations of all types, as a key tool in building teams that feel valued and supported.

There are many benefits to creating an empathetic workplace, such as:

  • Boost productivity and increase creativity creates better products and services.
  • Create trust within the business, increase employee satisfaction and lower employee turnover.
  • Boost competitive advantage and, according to Accenture, increase shareholder returns.

Building an inclusive workplace requires empathy, where you truly understand another person’s perspective. Empathetic leadership requires you to listen and understand the needs of others. Your employees are individuals that need to be valued for who they are. 

In this webinar we will hear from experienced leaders who will share their tips for developing empathy in your teams. 

  • Why empathy is important
  • How to build a culture of empathy
  • Key leadership skills to build empathy in your team

Everyone who registers will receive an email linking to the recording and supporting materials.

Register for the webinar

Meet the panellists

The panel includes:

Ted Drake, Global Accessibility Leader, Intuit

Ted Drake smiling looking at the camera whilst signing American Sign Language for I love you

Intuit is a global technology company with a range of familiar digital products such as Mailchimp and QuickBooks. Ted is their Global Accessibility Leader and founder of Intuit Abilities Network which promotes their diversity in hiring programmes. Before this, Ted worked for Yahoo, and co-founded their Accessibility Lab. Ted regularly speaks at technology conferences, including AbilityNet's TechSharePro event.

Margaret Simpson MBE, Director at Scottish Borders Social Enterprise Chamber

Margaret Simpson smiling at the camera with a shiny backgroundMargaret has worked in the social enterprise industry for over twenty years, and helped establish the first social enterprise chamber in Scotland. As Director/CEO of the Scottish Borders Chamber she has helped create their employability pipeline, using their network to ensure barriers to employment are removed for young people in their region. 

Maria Grazia Zedda, Senior Equality Diversity and Inclusion Manager (Workforce), HS2

Maria Grazia Zedda smiling whilst sat at a tableMaria is an award-winning speaker, novelist, and was nominated as one of the the UK's Top 10 disability influencer 2019 Public Sector. Maria has vast industry experience which she brings to the work she does at HS2. She is part of a team that has championed a positive and inclusive culture, achieving Platinum Status on Clear Assured EDI Accreditation for the organisation.



Register for the webinar

All registrants will receive an email linking to the recording and supporting materials.

Webinar FAQs

A recording, transcript and slide deck will be provided below after the webinar is broadcast. Any unanswered Q&As from during the webinar will be provided below also.

This webinar will last 60 minutes and include an opportunity to pose questions to the guests.

You can find an archive of our webinars on our website and we also offer paid role-based accessibility training.

Find out more in our webinars FAQs and sign up to our next free webinar in our AbilityNet Live webinar series.

AbilityNet also offers workplace training to help you build a workplace that is inclusive by design and uses technology to enable all employees to perform at their best.