Free webinar: Online banking for beginners

This friendly 45‑minute session is designed for older people who are new to online banking or want to feel more confident using it. 

In this lunchtime online webinar we explained, in clear and simple terms, how online banking works and what you can safely do, such as checking your balance, paying bills and moving money. 

We also covered common worries, how to spot scams, and practical tips for staying safer online.

You can listen, learn at your own pace, and leave feeling more confident about managing your money online. Watch the webinar recording below and you download the slides and transcript below.

Who will benefit from this webinar?

The session will benefit:

• Older people and disabled adults
• Carers of older people or disabled adults
• Health professionals working with older people or disabled adults
• People interested in tech and digital devices
• Web and Accessibility professionals interested in design and digital considerations for older people and disabled adults

If you work for an organisation that helps older people or disabled adults, this webinar shares useful resources and advice to help your clients.

This session is part of AbilityNet's work with telecommunications company BT Group to help older people and disabled adults to build online skills and confidence.

Q&A

This webinar ran for 45 minutes and include an opportunity to pose questions to the speakers. Find out more about our webinars in our FAQs information.

Slides from the webinar

Download the slidedeck used in the webinar [PPT]

Transcript of the webinar

Download the transcript of the webinar [DOC]

Do you know an elderly person or a group of older people or disabled adults who want to know more about using digital devices?

Meet your speaker:

Caroline Martin, BT Digital Skills Trainer 

Caroline shares her digital expertise providing digital skills training to older people and disabled adults in the Glasgow area. She previously worked in Glasgow Libraries delivering introductory digital skills courses and providing support for MS Office courses. 

Prior to AbilityNet, Caroline worked at Momentum where she supported disabled adults to use assistive technology to access computers and develop Internet and MS Office skills.

Useful links

• Sign up to the AbilityNet newsletter for more free resources like this webinar!
• Find out about AbilityNet's Digital accessibility services