Digital tools and AI for carers: What you need to know - with Carers UK

This free webinar took place on Thursday 20 November 2025.

Being an unpaid carer can be incredibly demanding, with many responsibilities and limited time to manage them all. But you’re not alone—and digital technology can offer real support.

We teamed up with Carers UK on Carers Rights Day 2025, Thursday 20 November at 1pm, for a free webinar, exploring how digital tools, apps, and even artificial intelligence (AI) can help lighten the load and boost your confidence in your caring role.

As part of our partnership with BT Group to improve digital skills for older people and disabled adults, this session will highlight:

• Free digital tools to make everyday tasks easier
• Simple tech tips every carer should know
• Apps and adjustments to help you feel more in control
• How AI-powered tools can support carers—from smart assistants to health tracking
• Other ideas and advice for using tech to support your caring journey

Whether you're new to digital tools or curious about how AI might help, this session is designed to empower you with practical, accessible information.

Watch the recording below and discover how digital and AI tools can help you go from overwhelmed to empowered. You can also download the slides and transcript.

Carers Rights Day 2025 is a nationwide effort to raise awareness of the rights the UK’s 5.8 million unpaid carers are entitled to, and to help them get the support they need and the recognition they deserve.

Bring a friend, relative or client

This free session is part of AbilityNet's work with telecommunications company BT Group to help older and digitally excluded people to build online skills and confidence.

If you work in an organisation with clients who could benefit from learning about the digital world, please do share this session and encourage them to sign up or show them how the Zoom webinar process works.

It's also a great session for organisations who provide digital inclusion support to service users. 

Who will benefit from this webinar?

The session will benefit:

• Older people and disabled adults
• Carers of older people or disabled adults
• Health professionals working with older people or disabled adults
• People interested in tech and digital devices
• Web and Accessibility professionals interested in design and digital considerations for older people and disabled adults

Q&A

This webinar ran for 45 minutes and included an opportunity to pose questions to the speaker. Find out more about our webinars in our FAQs information.

You can download the slides and the transcript for the webinar below.

Meet your panellists

Anna Dolphin, AbilityNet

Anna Dolphin, BT Digital Skills trainer for Brighton & Hove, has worked with charities, community focused organisations and in education for many years and most recently at AbilityNet as Digital Champion and Project Coordinator in the Digital Brighton & Hove project to work towards much needed digital inclusion for people in the community.  

Maria Kimina, Carers UK

Maria is Head of Consultancy and Services at Carers UK, where she leads projects that put carers at the centre. With a background in project management and research, Maria works at the intersection of care and technology, exploring how tech-enabled solutions can genuinely support carers and improve everyday life. She has led multiple programmes shaped by carers’ voices and lived experience. Before joining Carers UK, Maria worked in sustainability, responsibility, and certification.

Do you know an elderly person or a group of older people or disabled adults who want to know more about using digital devices?

Download slides for the webinar

Download the slides presentation [PPT]

Download transcript for the webinar

Download the transcript presentation [DOC]

Useful links

• Sign up to the AbilityNet newsletter for more free resources like this webinar!
• Find out about AbilityNet's Digital accessibility services