Empowering Seniors: 5 Essential Tips for Online Safety and Support

AbilityNet, in partnership with BT Group logo

This free webinar took place on Thursday 17 October 2024. The webinar recording is available on this webpage.

During our free webinar, expert Digital Skills trainer Lucy Walsh, shared 5 key apps, tools and online sites that older people told us make their lives easier as part of embracing the digital age.

Moira Stuart sitting with group of older people in tea room We also shared top tips for connecting and staying safer online if you are older or a disabled adult, including the innovative ‘Ask-Silver.com’ app, and outlined the free resources available via AbilityNet to help with navigating the digital world.

On the webinar we highlighted some tech advice from renowned broadcaster and newsreader, Moira Stuart CBE, who has been helping us to raise awareness of online scams.

Watch the webinar recording below and download the slides and transcript.

Who will benefit from this webinar recording?

Three older people sitting in a room looking at a digital device and smiling The session will benefit:

Older people and disabled adults
Carers of older people or disabled adults
Health professionals working with older people or disabled adults
People interested in tech and digital devices
Web and Accessibility professionals interested in design and digital considerations for older people and disabled adults

If you work for an organisation that helps older people or disabled adults, this webinar shares useful resources and advice to help your clients.

This session is part of AbilityNet's work with telecommunications company BT Group to help older and digitally excluded people to build online skills and confidence.

Q&A

This webinar ran for 60 minutes and included an opportunity to pose questions to Lucy. Questions answered live during the session is available in the downloadable transcript. Find out more about our webinars in our FAQs information.

Meet the panellists

Lucy Walsh, BT Digital Skills Trainer, AbilityNet

Lucy joined AbilityNet in 2023 on the BT Digital Skills project, providing digital confidence training to clients in the Cardiff and Bristol area. Her previous roles have included being a trainer and coach in both the Financial and Third Sectors, notably for Lloyds TSB, Save the Children and Royal British Legion.

Do you know an elderly person or a group of older people or disabled adults who want to know more about using digital devices?

We are offering a set of tailored Digital Skills sessions to disabled adults, and people aged 65+ in London, Birmingham, Glasgow, Edinburgh, the East Coast of Scotland, Newcastle, Cardiff and surrounding areas. Group and individual sessions available.

Discover more about digital skills sessions