Attitudes to accessibility are changing - a global perspective

AbilityNet's third Annual Attitudes to Digital Accessibility Survey investigated how attitudes to accessibility are changing in the C-Suites of organisations of all shapes and sizes - and it also tells us whether they are delivering on the promises they are making. 

Woman standing at flipchart and speaking to small working groupIn this webinar, guest speakers from IAAP and Open Inclusion joined AbilityNet to share the findings of AbilityNet's third annual global survey into Attitudes to Digital Accessibility.

Download the 2023 survey results report

How are organisations and professionals across the globe investing their time and effort in digital accessibility, and what can we learn that can help us in our own organisations?

Survey respondents completed the survey between 1 and 30 September 2023. 

The survey addressed five key areas:

  • Vision
  • Leadership
  • Processes
  • Capability
  • Procurement

By highlighting key findings we'll look at what we can all learn about how to improve your own organisation's approach to accessibility.

This webinar lasted 30 minutes and included an opportunity to pose questions to the guests. 

Attitudes to accessibility are changing a global perspective - AbilityNet webinar slides via SlideShare

Meet the panellists

Christine Hemphill, Open Inclusion

Christine Hemphill in professional photo, smiling to cameraChristine is a disability and age-inclusive researcher, informing and progressing inclusive design and innovation. She founded and leads Open Inclusion, a disability and age-inclusive research agency based in the UK and operating globally.

Christine is a Certified Member of the Market Research Society (MRS), a Certified Professional in Accessibility (CPACC) with the IAAP and currently chairs MRS Unlimited, the disability-inclusive research sector MRS group. 

Christopher Lee, wearing smart shirt, smiling to cameraChristopher Lee, IAAP 

Christopher Lee is Managing Director of IAAP (International Association of Accessibility Professionals), and Managing Director at G3ict - The Global Initiative for Inclusive ICT. His work history includes more than 20 years in the disability field serving corporate, government and non-profit entities.

Christopher is committed to the disability community, accessibility for all, and social change for the betterment of humanity.

Learn more about digital accessibility

Why digital accessibility is important

Digital accessibility, or web accessibility, is about universality and making websites and digital services that can be accessed and used by everyone - people on different devices, in different environments and with different abilities. AbilityNet's vision is a digital world accessible to all, and we believe the power of technology should be available to everyone. 


Is this mainly a survey from the UK/Europe? If so, does it differ from the data from the USA or elsewhere?

Christine from Open Inclusion: A total of 28 countries were represented in the survey responses. The percentage split was: 76% UK, 9% USA, 3% Canada, and then less than 1% the remainder. So the responses are definitely biased by a UK-centred view with strong North American representation and limited but broad global representation.

Webinar FAQs

The slidedeck, recording and transcript will be available on this page following the webinar's live broadcast.

Find out more in our webinars FAQs and sign up to our next free webinar in our AbilityNet Live webinar series.

You can find an archive of our webinars on our website and we also offer paid role-based accessibility training.

Useful links

Date of webinar: 
31 Oct 2023 - 13:00