Removing hearing barriers – Lived experience digital disability awareness training

Find out how technology can support those who are D/deaf or hard of hearing

Get 10 training courses for the price of 8

To help you get even better value this year, we have a 10 for the price of 8 bundle on AbilityNet online training courses for you and your team to enjoy. 

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  • 10:00 - 12:00 BST
  • Wednesday 25 May 2022

If the date for this training has now passed, the recording, when ready, will be available to purchase below. Or if the date of this training is not suitable for you, look at our calendar and join our mailing list and we will keep you updated when the training course is repeated in the near future. Alternatively, you can contact us about your needs.

Please note: after purchasing a ticket you are able to reassign the ticket, if somebody different to the ticket purchaser will be attending the training.

If you have any questions about your booking please email

This course lasts for 2 hours.

This course is part of our Don't Disable Me series of courses focusing on the lived experiences of people facing visual, hearing, physical, mental health and neurodiversity barriers. 

What will be covered

This course is part of a series during which AbilityNet’s workplace inclusion experts provide a deep dive into the experiences of people of living with different disabilities and impairments.

Led by individuals with lived experience, we will share the common barriers that people encounter at work, in study and in day-to-day life, the kinds of assistive technologies and tools that people use to overcome these barriers and the steps that everyone can take to avoid creating barriers in the first place. 

Ghizzi is a Learning Technologist at University of the West of England who works with AbilityNet on the university's workplace and education-based consultancy. Ghizzi will discuss her experiences growing up, at university and in the workplace and will provide a demonstration of the tech tools she uses. 

The course is interactive and practical. It includes real life stories to help articulate how employing the social model of disability at your workplace or education institution can lead to a working or learning environment that embraces and welcomes everyone and is inclusive by design. 

This course will look at: 

  • Types of hearing loss and their associated digital, environmental, and cultural barriers.
  • Assistive technologies used and other tech tools that can help.
  • How to make sure your working or learning environment does not unintentionally exclude people living with hearing loss from participating fully. 

Why you should attend

At the end of this course, you will be able to:

  • Describe the types of hearing loss people experience
  • Understand through real life stories the unintentional barriers we can create that impact on colleagues or learners living with hearing loss
  • Understand the types of assistive technologies used to remove hearing barriers
  • Gather advice and tips on how to remove barriers in your workplace or educational institution or avoid creating them in the first place

Who is this training for?

Anyone wishing to be able to work in a disability inclusive way. The course will be of special interest to:

  • diversity and inclusion leaders
  • HR Directors
  • Hiring managers
  • line managers
  • IT managers

Level of training

Suitable for all levels of knowledge.

Important information 

Class size: We limit the number of people on our training courses to ensure all attendees can engage with the presenter, ask questions and have an informative experience

What to bring: You will need a good internet connection, access to a laptop or desktop computer and to be able to open/use the Zoom platform without restrictions on your device

Location: : Online - this course is delivered via the Zoom platform


  • The course will be delivered with live captions
  • We can share slides in advance if required
  • A captioned recording with transcript will be shared with attendees after the live event

Why train with us?

97% of attendees rated our webinars and training ‘Excellent' or ’Good’ in 2019

Attendees will receive a link to the recording of the training to watch back at your leisure after the event. (And you’ll always have access to the latest advice as we will update the content on the link when the training is repeated in the future.)

What our previous attendees said about this course

"I found the demo of the screen reader really useful - amazing to actually see/hear from someone who uses one rather than just reading about the theory of the tools which don't get the messages across for me as well as today's session did."
"Really agree with others - best online training session I have attended."
"It was really useful to get practical tips/actions we can take away for improving accessibility of Word documents, Powerpoint slides and video content." 

Meet your trainer

Ghizzi Dunlop

Ghizzi Dunlop

Ghizzi Dunlop is deaf/Hard of Hearing in her left ear. She is also Neurodiverse with Dyslexia, Irlen Syndrome, Audio Processing Disorder and Attention Deficit Hyperactivity Disorder (ADHD). She works in Higher Education as a Learning Technologist in a STEM faculty, with a specialist focus on Open, Digital Accessibility and Pedagogy.

She is also a passionate gardener, allotment keeper and keen mountain biker.