Take the 2026 Digital Accessibility Benchmarking Survey

Share your experiences, compare your organisation with others, and help shape the future of digital accessibility.

Digital accessibility is changing fast. New regulations, evolving customer expectations and advances in AI are reshaping how organisations think about inclusion.

Take our annual survey on Attitudes to Digital Accessibility to help benchmark accessibility attitudes across organisations and gain access to the findings when published.

Plus, survey entrants can enter a prize draw to win tickets to AbilityNet's TechShare Pro conference in November 2026.

Take the survey

Survey closes Thursday 10 September 2026

Every perspective counts

You do not need to be an accessibility expert to take part.

Whether you work in leadership, technology, marketing, customer experience, product design, procurement, compliance or another business function, your views will help build a clearer picture of how organisations are approaching digital accessibility in 2026.

The more diverse the responses, the more useful the findings become for everyone.

Take the survey

 

  • Takes 10-15 minutes
  • Open to all business professionals
  • Anonymous responses
  • Free benchmark report

Why take part in the Digital Accessibility Survey 2026?

The Attitudes to Digital Accessibility Survey helps organisations understand how accessibility is evolving across business, technology and customer experience teams.

By taking part, you can compare your organisation's approach with wider industry trends and gain access to a free benchmark report when published.

The findings help identify emerging opportunities, common barriers and the impact of regulations, customer expectations and Artificial Intelligence (AI) on digital accessibility strategies.

What will the survey reveal?

  • How organisations prioritise digital accessibility
  • The role of accessibility in customer experience and product design
  • How AI is influencing accessibility programmes
  • Common accessibility challenges and barriers
  • Emerging trends across industries and business functions

Frequently asked questions

Who should complete the survey?

The survey is open to anyone working in business, technology, digital, customer experience, marketing, compliance, procurement, leadership or accessibility-related roles.

Do I need accessibility expertise?

No. We welcome responses from people with all levels of accessibility knowledge and experience.

How long does it take?

Around 10-15 minutes.

Are responses anonymous?

Yes. Results are reported in aggregate and individual responses are not identified.

Will the survey results be published?

Yes. The findings will be made available in a free report and shared through AbilityNet resources, events and communications.

Why should my organisation take part in the Digital Accessibility Survey?

Taking part helps build a clearer picture of accessibility across organisations and provides access to benchmark findings that can inform future accessibility planning and decision-making.

What is digital accessibility benchmarking?

Digital accessibility benchmarking compares an organisation's accessibility attitudes, priorities and challenges against wider industry trends to identify opportunities for improvement.

How will Artificial Intelligence (AI) affect digital accessibility?

The survey explores how organisations are using AI and how emerging technologies may influence accessibility, inclusion and customer experience.

Is it possible to compare results with previous years?

Attitudes to Digital Accessibility survey reports from previous years are available on our website. This can help you to see how attitudes have changed over time and will allow you to compare results from 2026 to previous years: