Did you know that landlines in the UK are going digital by 2025?

Do you know anyone who might need to know more about it to get prepared? Perhaps an elderly relative or a client you work with at your organisation?

Throughout August, BT Group will be heading to towns and cities across Yorkshire & Humber, where a team will be on hand to share useful information about Digital Voice, BT’s new home phone service that enables its customers to move off the analogue public service telephone network.

Where are the drop in sessions being held?

In all 20 locations BT customers can drop-in and have a 1-2-1 conversation with a BT advisor about what Digital Voice means for them, why the change is necessary and get reassurance about any concerns about making the switch when the time comes. 

If you yourself are interested in attending, or you know or work with anyone who you think could benefit from individual support with the switch, you can share information about sessions taking place in the following locations during August:

Leeds - Headingley Enterprise And Arts Centre, West Yorkshire, LS6 3HN

When: 2nd August – 10.00-15.00
 

BT Truck - Grimsby - Morrisons, DN37 7SQ

When: 2nd & 3rd August
 

Skipton Library High St, Skipton, BD23 1JX

When: 4th August, 10.00-14.00
 

BT Truck - Goole - BGC, HU15 2UJ

When: 4th & 5th August
 

BT Truck - Bridlington - Morrisons, YO16 4SY

When: 6th & 7th August
 

BT Truck - Doncaster - Lakeside, DN4 5JH

When: 8th & 9th August
 

Ripon Library - Ripon The Arcade, Ripon HG4 1AG

When: 9th August, 10.00-14.00
 

BT Truck -  Rotherham - Morrisons Catcliffe, S60 5TR

When: 11th & 12th August
 

BT Truck - Barnsley - Wombwell Retail Park, S70 3NS

When: 13th & 14th  August
 

BT Truck - Wakefield - Morrisons, WF2 9BY

When: 15th & 16th of August

(list of venues and dates continues below)

Driffield Library - Driffield Cross Hill, Driffield YO25 6RQ

When:16th August, 10.00-14.00
 

BT Truck - Huddersfield Town Centre - Macaulay Street, HD1 1RL

When: 17th & 18th August
 

Pocklington Library - 23 Railway St, Pocklington, York, YO42 2QU

When: 17th August, 10.00-14.00
 

BT Truck - Halifax - Morrisons, Keighley Road, HX2 8HY

When: 19th & 20th August
 

BT Truck - Bradford - City Park, BD1 1HY

When: 21st, 22nd & 23rd August
 

Sheffield - St Marys’ Church & Community Centre, Bramall Lane Sheffield, S2 4QZ

When: 22nd August  10:00-15.00
 

Malton Library - St Michael St, Malton, YO17 7LJ

When: 23rd August, 10.00-14.00
 

BT Truck - Harrogate - Crimple, HG3 1 EW

When: 24th, 25th & 26th August
 

BT Truck - York – Vangarde Retail Park, YO32 9AE

When: 28th & 29th August
 

The Buttercross Brigg - Brigg, DN20 8ER

When: 31st August, 10.00-14.00
 

How AbilityNet can help you

• Call AbilityNet's FREE Helpline on 0800 048 7642 
• Request help from an AbilityNet volunteer
• See our database of FREE factsheets
• Access FREE webinars about technology and disability

Remote and hybrid work models have become the new norm for countless organisations. While these flexible work arrangements offer undeniable benefits, they also present unique challenges, especially when it comes to ensuring accessibility for every employee. 

Our free webinar took place on Tuesday 25 July at 1pm BST, on How to make remote and hybrid work accessible for every employee.

Michael Vermeersch from Microsoft, Angela Matthews from Business Disability Forum, and Adam Tweed from AbilityNet explored strategies, best practices, and practical solutions to ensure that disabled employees can thrive in a hybrid and remote work environment. 

Access the webinar recording!

Meet our expert panellists

Michael Vermeersch, Accessibility Go to Market Manager at Microsoft

Micahel focus is landing Microsoft’s commitment to bridge the “Disability Divide”. Company-wide, alongside customers, partners, and communities. Using his creative neuro-diverse thinking and passion for inclusion, Michael created Microsoft’s Digital Inclusion offering, to empower inclusive organisations gain greater business advantage.

Michael also chairs Microsoft’s UK Disability Employee Resource Group and was invited to 10 Downing Street to present his views on bringing disabled talent into work.

Angela Matthews, Head of Policy and Research at Business Disability Forum

Angela is now Head of Policy and Research. She is an adviser to and research partner on several academic research projects related to work, health, and disability. She delivers BDF’s responses to public policy consultations and leads research engagement with disabled employees in BDF’s member organisations.

Angela’s current research projects at BDF include language and culture change in disability workforce reporting methodologies, workplace adjustments, and interventions for better transitions between higher education and employment.

Adam Tweed, Senior Workplace and Education Consultant at AbilityNet

Adam is AbilityNet's Senior Workplace and Education Consultant. With a BA in Film Studies, a BSc in Psychology and a career in IT in both the commercial and education sectors, Adam is a self-described jack-of-all-trades.

The move to AbilityNet, initially as a DSA and Workplace Needs Assessor, combined both his passion for people and for technology and the intersection of the two. He is a lover of all things tech and the idea of technology as an experience; a seamless enhancement to ways of living and working that enables convenience, independence and a better quality of life.

Further resources

• Join our How to run accessible, inclusive hybrid events using Zoom, Teams and more training course
• Speak to our workplace inclusion experts about improving accessibility in your workplace
• Discover more AbilityNet webinars
• Sign up for the AbilityNet newsletter
• Discover our training courses

Accessibility plays a crucial role in ensuring that disabled users can access and interact with websites and applications without any barriers. To achieve this goal, accessibility audits are a valuable tool that evaluates the compliance of your digital product with established accessibility standards.

In this blog post, we will explore:

• what accessibility audits are 
• the benefits of doing an audit
• and the steps involved in accessibility audit

So, what is an accessibility audit?

Accessibility audits involve a comprehensive evaluation of a website, application, or digital product to identify barriers and assess its conformance with accessibility guidelines and standards. 

Audits can be assisted by automated tools, such as accessibility checkers and validators, or undertaken by experts who are knowledgeable in accessibility principles and standards, including the Web Content Accessibility Guidelines (WCAG). For a comprehensive audit (and resulting report), the process should involve both automated and manual assessments.

Benefits of accessibility audits

So why should you consider doing an accessibility audit? Firstly, accessibility audits help organisations ensure they conform to accessibility laws and regulations - the UK Equality Act 2010 and the European Accessibility Act 2020. By identifying accessibility gaps early on, organisations can proactively address them and minimise the risk of legal consequences.

But, most importantly, by conducting accessibility audits you can improve user experiences for all individuals on any device. By identifying and addressing digital barriers, organisations can provide seamless navigation, interaction, and content consumption - opening their ‘digital doors’ to all users.

Watch the video below to learn how four out of the five airline apps that our accessibility and usability consultant tested, did not allow blind customers to book a flight using a screen reader.

By also considering the diverse needs of disabled users, you can create accessible digital products that can tap into a significant market segment and enhance your brand's visibility and relevance.

It is also well-established that accessibility and search engine optimisation (SEO) go hand in hand. Many accessibility practices, such as providing descriptive alternative text for images and using semantic HTML, also contribute to better search engine visibility. Conducting accessibility audits can uncover opportunities to optimise your digital assets for search engines while ensuring compliance with accessibility standards. Learn how accessibility improves SEO in our discussion with AXA and SkyScanner.

How to conduct an accessibility audit

An accessibility audit typically involves the following steps:

Pre-audit Preparation - Understand the applicable accessibility standards, gather relevant information about the digital asset, and establish an audit scope and timeline.

Automated Scans - Employ automated accessibility testing tools to help identify certain common issues such as colour contrast, missing alternative text, improper heading structure, or inaccessible forms.

Manual Evaluation - Accessibility experts analyse the digital asset for more nuanced accessibility issues that automated tools aren’t able to evaluate. They assess aspects such as keyboard navigation, JavaScript and multimedia accessibility, and overall usability through the eyes of diverse users.

Reporting and Recommendations - The audit findings are compiled into a comprehensive report, highlighting identified issues, severity levels, and suggested remediation strategies.

Remediation and Iterative Improvements - Based on the audit report, organisations prioritise and address the accessibility issues. Iterative improvements ensure continuous refinement of digital assets to align with evolving accessibility standards.

Accessibility audits are a vital component of inclusive design practices, helping organisations identify and rectify barriers that stop disabled users from accessing and utilising digital assets. 
By ensuring compliance with accessibility standards, organisations can enhance the user experience, expand their reach and create an inclusive digital experience for all users.

Ready to conduct an accessibility audit?

Last year, AbilityNet conducted 1,371 Accessibility Audits for over 700 organisations, identifying 17,672 accessibility issues and offering advice on how to fix them.

Learn about our accessibility audit service

In 2015, I wrote about how CAPTCHA challenges have been a constant source of frustration – and even exclusion – for people with disabilities ever since they were devised to try to sort the humans from the robots. 

For many with a cognitive or vision impairment, these obscure images often prove impossible to crack and, for those not able to use a mouse, there’s no way to select those elusive elements either. Being blind myself, I’m often faced with tackling the audio alternative. If you fancy having a crack at our audio CAPTCHA challenge, be my guest.

“What about the ‘I am not a robot’ checkboxes?” I hear you ask. Well, tabbing to those and checking them with the spacebar or Enter is exactly what the bots do too – so you’re often out of luck there.

For all the above reasons, our advice to website developers is to avoid using CAPTCHA challenges as much as possible. Many users find them difficult and frustrating, and many disabled users impossible.

How does Apple help us avoid CAPTCHAs?

Apple has now introduced a solution which many websites are adopting. Since iOS  and iPadOS 16.1 (and macOS Ventura) a website can take advantage of a new feature called Automatic Verification that confirms the flesh and bone reality of the user and bipasses the need to banish the bots with evil challenges such as the above.

(Image: Apple)

The Automatic Verification feature contacts a secure iCloud server and verifies both your device and your Apple ID account. After verification, a private, anonymous access token is sent to the website you’re attempting to interact with and proves you’re a real user.

How to turn on Automatic Verification

This fantastically useful feature should be on by default, but just in case it isn’t on your mobile device, you can easily check.

• Go to the Settings app
• Tap on your name at the top
• Select Password & Security
• Scroll down to Automatic Verification and check that it’s toggled on

The steps are slightly different in macOS Ventura. Go to System Settings by clicking the Apple menu in the top left of your screen, click on your name, then choose Passwords and Security and check that Automatic Verification is on in the resulting panel.

You can read more about this feature, how it works and how it protects your privacy on Apple’s support note.

Help banish CAPTCHAs forever 

Our devices already know all about us. Just as we use our thumbprint or face to securely unlock our devices or make online payments, it makes similar sense to help avoid often impossible challenges like CAPTCHAs by using our personal info for automatic authentication.

As mentioned above, however, this feature only works on websites that have been tweaked to support this feature so you might still get CAPTCHA puzzles occasionally, but a growing list of websites are now on-board – instantly verifying that their users are real people, as well as banishing the bots.

Further resources

• Discover AbilityNet webinars
• Sign up for the AbilityNet newsletter
• Discover our training courses

In September 2018, the United Kingdom implemented new legislation mandating public sector bodies to meet accessibility standards for their digital content and systems (PSBAR 2018). This marked a significant shift by objectively defining accessibility requirements and considering the failure to comply as a failure to make reasonable adjustments. 

Five years have passed since the introduction of these regulations, prompting an examination of how education has responded. In this blog, we will explore the progress made, the interventions that have had the most impact, the challenges faced, and the lessons learned. 

How well has the public sector accessibility regulations been implemented? 

To understand the current landscape, a reflective survey was conducted by Alistair McNaught of McNaught Consultancy to gauge perceptions of digital accessibility compliance in educational institutions. The survey covered various aspects, including organisational awareness, training, auditing, policy/leadership, and solicited advice from other organisations. 

The survey results showed that approximately 45% of respondents felt their organisations had good awareness and were making progress in digital accessibility. However, 20.5% of organisations still had low overall awareness even after five years of the legislation's enactment. Such a lack of due diligence could be legally indefensible, and organisations in this category were at risk. Furthermore, 22.7% of respondents believed that awareness was good, but practice had not changed. 

The free text responses revealed several themes. Some organisations focused on future proofing by prioritising core systems' accessibility and embedding training for new teaching staff. However, inconsistency was apparent, with awareness and activity being driven by individuals' passion rather than policy. Leadership was identified as a crucial factor, as the absence of senior management direction often made accessibility initiatives optional. Over-reliance on technology solutions without policy or quality assurance validation was another common issue. 

The survey included questions about various interventions related to training, auditing, leadership, and more. The aim was to determine which interventions were better predictors of overall accessibility progress. The analysis showed that organisations with the most progress had ownership of accessibility at a senior level, a designated Head of Digital Accessibility, and accessibility as a reporting criterion in quality assurance processes. Additionally, monitoring course content, mandatory and monitored training, and targeted role-based training were prevalent in successful organisations. 
 

How to improve accessibility awareness and good practice in educational institutions 

Free text responses from organisations with good awareness and changing or good practice highlighted several interventions that had a positive impact: 

• Tools such as accessibility checkers and captioning tools received multiple mentions
• Training, both general awareness-raising and targeted training for specific groups, was also effective
• Cross-institutional teams, along with strategic interventions like published e-learning standards and senior leadership support, were mentioned

 
Notably, some interventions failed or backfired in certain organisations: 

• Underfunding and undervaluing accessibility roles were common issues, leading to reduced value and limited impact
• Unintended consequences included the misuse of auditing tools and cultural pushback against mandatory training

By analysing the low progress organisations, it became evident that lack of senior leadership support, inadequate accountability, and absence of high-level ownership were key factors hindering progress. Furthermore, the best performing organisations had more “well established” interventions compared to low progress organisations. Culture change takes time. 

Five years after the enactment of accessibility regulations, progress in higher education has been mixed. While nearly half of the respondents reported positive changes, many organisations still struggle to meet accessibility requirements. 

Lack of leadership support was a significant barrier, leading to poor responsiveness, limited measurement or reporting, and inefficient resource allocation. 

The best-performing organisations emphasised the importance of senior management buy-in, quality assurance, cross-team collaboration, and embedding accessibility in training. For more details, see the full report. 

How AbilityNet can help education institutions with digital accessibility 

If you’re not sure where your organisation sits on the spectrum between outmoded practice and leading-edge accessibility excellence, you can download our free Higher and Further Education (HE/FE) Accessibility Maturity Model.  
Created by AbilityNet and McNaught Consultancy, our maturity model resource helps you: 

• Determine where you are in the Accessibility Maturity Spectrum 
• Understand risks; build on accessibility benefits 
• Identify support needs 

Download your free HE/FE Maturity Model resource

Finally, if you want to explore the student’s course-level experience of inclusive practice and digital accessibility, contact Alistair McNaught Consultancy to ask about their Learner Journey exploration and reporting service. 
 

Free resources on PSBAR:

• Blog: How well have public sector accessibility regulations been applied?
• AbilityNet research on Higher Education Digital Accessibility 
• Free webinar playback: Higher Education PSBAR accessibility requirements webinar with UCISA and The University of Sheffield
   

The older generation is comfortable using Google Maps and WhatsApp - but won't set up their smart TV or talk to AI, according to a new survey of people aged 65 and over.

The poll, conducted for BT Group by OnePoll.com in mid June 2023, found that older people want to build their digital confidence, and identified the top tech tasks people are - and aren't - willing to do.

WhatsApp gets top marks

Firing off a WhatsApp is something 64 per cent of respondents feel comfortable with - but only 12 per cent would be confident navigating TikTok.

Facebook (65 per cent) is the overwhelming social media platform of choice for the older generation – with YouTube (34 per cent) and Instagram (16 per cent) far less popular with this age group. 

Only two per cent of over 65s are Snapchat users.

Tuition is required for building confidence

The research indicated that older people tend to struggle with digital technology, as just 13 per cent rated their ability as ‘very good’.

More than half (57 per cent) say they would like to be better at using and understanding digital technology.

Not being shown how to use something (40 per cent) and finding new tech complicated and overwhelming (29 per cent) are the major factors holding this age group back.

And nearly a fifth (19 per cent) would be more inclined to build their confidence with digital technology if they had someone show them how to use it.

AbilityNet has been working with BT to roll out training to older people in areas of the UK, to increase their confidence using tech.

How AbilityNet and BT is helping older people with tech

Victoria Johnson, Social Impact Director at BT Group, which has been working with AbilityNet on projects to help older people boost their technology skills, said:

"Technology can open so many doors. At BT Group we’re working with UK charity AbilityNet to deliver more than 1,000 group and one-to-one training sessions to those who need it most in regions across the UK. Technology is no longer a take-it-or-leave it proposition, it is a fundamental part of life and older people should not be left behind.”

Online banking is top task for older generation

The majority of respondents' top reason for using digital technology is for online banking, but only one in 20 strongly agree they try and stay up to date with the latest digital technology trends and advancements.

More than half (52 per cent) would ask their kids for help if they needed assistance with something, while five per cent would just give up.

However, 91 per cent regularly use a mobile phone, and 56 per cent of over-65s are users of a tablet.

Senior Skills programme for the digitally excluded

Victoria Johnson added: “For younger people – especially those in the Gen Z demographic, or younger still – tech has been a part of their lives forever. Many will have grown up with the internet, smartphones and streaming services from the day they were born.

"These are huge digital advances that people born decades earlier will have to make big adjustments to, so it’s no wonder there are still gaps in their knowledge.

“Our new Senior Skills programme aims to help close this gap and get the older and digitally excluded generation feeling more tech savvy.”

Sarah Brain, Free Services Manager at AbilityNet, said:

“This research continues to show the need for support for digital skills for the older generation to ensure they feel equipped and confident to manage their day-to-day lives and stay connected to the outside world. 

“We’re thrilled to be supported by BT Group to deliver this digital skills training and help bridge the divide.” 

If you know someone who needs digital skills training, call AbilityNet on 0800 048 7642 during
office hours or email enquiries@abilitynet.org.uk 

Further resources

• Working with clients who are just starting their digital journey or who provide digital inclusion support? Sign up for free sessions to build your online confidence
• Factsheet: Technology for Seniors
• 12 scams to be aware of and how to avoid them
• Free disabilities sessions: educate your group about disability and technology via our sessions which we can deliver to your organisation.
   

How AbilityNet can Help

• Call AbilityNet's FREE Helpline on 0800 048 7642 
• Request help from an AbilityNet volunteer
• See our database of FREE factsheets
• Access FREE webinars about technology and disability

In the wake of headlines on tech’s impact on humanity, the 2023 AbilityNet Tech4Good Awards were announced last night at the Institute of Physics in London and online. We created the Awards over a decade ago and this year has seen a record numbers of entries from individuals, start-ups, charities and global tech giants from across the globe. 

A global panel of judges had the unenviable job of selecting the winners from an incredible selection of entries. As well as receiving a trophy made from recycled tech, the winners will receive support and resources to help them on the next stage of their journey. That includes networking with other winners and finalists, crowdfunding programmes and mentorship from the industry leaders who make up the judging panel, and Awards network. 

The winners of the AbilityNet Tech4Good Awards 2023 are...

Accessible Education Award 2023

• Cosmo by filisia

Ageing Society Award 2023

• Milbotix Ltd, SmartSocks

AI For Good Award 2023

• C2-Ai

Community Impact Award 2023

• BanktheFood App

Digital Volunteer Award 2023

• Alex Bisland, The Cyber Helpline

Inclusive Health Award 2023

• TalkLife mental health app

Independent Living Award 2023

• Microsoft Adaptive Accessories

Sustainability Award 2023

• Vigilent Building Management AI

​​​​​​​Workplace Inclusion Award 2023

• Diversity and Ability, AXS Passport

​​​​​​​Tech4Good Special Award 2023

• Martha Lane Fox

​​​​​​​Winner of Winners 2023

• Diversity and Ability, AXS Passport

"Tech4Good is where innovation and empathy meet, harnessing technology to address societal challenges and improve real lives. As our 2023 winners celebrate their achievements, let us continue in our mission to create a more inclusive, sustainable and connected world.”
Catherine Grinyer
Attendable

Attendable has partnered with AbilityNet to organise and deliver the Tech4Good Awards. Additional partners include Access Austria, Access Israel, Catalyst, Crowdfunder, Deque, Fundación Once, Global Accessibility Reporting Initiative, Google, Good Things Foundation, International Association Accessibility Professionals, inABLE, Open Inclusion, Planet Abled, Rick Hansen Foundation, SEDRA, Team Lewis, TechTalent Charter and Valuable 500.
 

Do you know an older person in your community who would benefit from understanding a bit more about the online world, the benefits and where to get help?

Perhaps you yourself are looking for guidance about online tasks, or maybe you support a parent or relative keen to build their knowledge of the digital world?

Come along and join the team from AbilityNet charity for a very interactive training session looking at boosting skills and confidence on the web.

Build your online confidence

In these sessions, we’ll give you tips to develop resilience to online scams and fraud, and awareness of information and misinformation. We’ll look at where information comes from – can we trust it? How do we report a scam? Learn lots of practical tips.

You can choose from either of these two free online sessions taking place on the Zoom platform:

Book your place for Thursday 29 June from 10am - 12pm

Book your place for Tuesday 18 July 2pm - 4pm 

If you work in an organisation with clients who are just starting their digital journey and want to know more, please do share this session with them and encourage them to sign up. It's also a great session for organisations who provide digital inclusion support to service users. 

Further resources

12 scams to be aware of and how to avoid them

Free disabilities sessions: educate your group about disability and technology via our sessions which we can deliver to your organisation.

Workplace training: choose from a selection of online learning options for you and your team.

How AbilityNet can Help

• Call AbilityNet's FREE Helpline on 0800 048 7642 
• Request help from an AbilityNet volunteer
• See our database of FREE factsheets
• Access FREE webinars about technology and disability

Apple announced their long-anticipated new product category during their  WWDC 2023 keynote on June 5. Whilst the Vision Pro headset is undoubtedly exciting for everyone keen to explore mixed and virtual reality, there’s also a lot for disabled users – even blind users like myself – to enthuse about too.

Whilst the accessibility features for the new device (and its accompanying OS; Vision OS) weren’t covered in the keynote, we only had to wait a couple of days before being reassured that, like all other Apple devices, accessibility will remain front and centre. Aimed at developers wanting to build experiences for the new platform, here’s a video covering the features that will be available at launch sometime early next year.

What accessibility features does the Apple Vision Pro have?

An eye-tracked pointer and hand gesture (tapping forefinger and thumb together) can be used to select and activate apps and all other screen elements. For those with no control of their hands, Dwell Control allows you to dwell your eyes on a certain element long enough for it to be activated.

(Image credit: Apple)

Can’t see the screen elements? You can review them one-by-one with gestures or voice commands - and everything will be spoken out using the built-in screen reader available on all Apple devices; VoiceOver.

(Image credit: Apple)

Alternatively, you can use Pointer Control which allows you to use a large wand that can be held in the hand or attached to certain fingers.

When watching media, or on a Facetime or Zoom call, subtitles can be customized to use your preferred font and made as large as required for easy viewing.

(Image credit: Apple)

Other settings allow you to reduce animations and transition effects to assist all those with a cognitive impairment or who may suffer from motion sickness.

A clear vision for an inclusive future

Yet again, Apple has shown that it prioritises accessibility in everything that it does. It’s clear that, come its release sometime next year, those with vision, hearing, motor or cognitive impairments will be able to participate in a meaningful way in the vision of a mixed reality future that Apple has portrayed so compellingly in this year’s WWDC. 
Now we just need developers to do their bit and help realise the potential of this new platform to include everyone in their amazing work.

Further resources

• Discover AbilityNet webinars
• Sign up for the AbilityNet newsletter
• Discover our training courses

A recent survey by AbilityNet found that there is a lack of relevant accessibility processes when buying digital products and services. 

AbilityNet held a free webinar on Tuesday 27 June, on How to improve accessibility in procurement.

AbilityNet's Mark Walker was joined by Liz Heaney from Google, Susanna Laurin from Funka, and George Rhodes from the University of Westminster to discuss how accessibility professionals can connect with their procurement teams, the impact procurement has on customers and employees, and how procurement impacts the public sector. 

Access the recording of the webinar

Our panellists and accessibility 

Liz Heaney is the leader of the Core Accessibility Programs team. In this role, she focuses on making Google the best place to work for people with disabilities through collaboration with the product and procurement teams. The scope of this team includes software procured by Google to roll out internally and software produced by the central engineering team. Prior Google Liz has led a long career in Program Management leading team and other Program Managers in software implementations in many different industries.

Susanna Laurin is the Chief Research and Innovation Officer at Funka, a European based market leading consultancy focusing on accessibility. About accessible procurement, Laurin says “It's a huge benefit if we add accessibility into the mix [of procurement]. You will have a product or service that is more accessible than if you didn't post accessibility requirements. And that means less remediation.” Read more from Laurin in our blog post on accessible procurement in the public sector. 

George Rhodes is the Digital Accessibility Lead at the University of Westminster. George has been working with procurement colleagues to build high-level needs into the University’s high-level requirements document and ensure suppliers are aware of the legislative need to comply with PSBAR.

Further resources

• Download our free accessible procurement guide
• Speak to our accessibility experts about improving accessibility in procurement for your customers 
• Speak to our workplace inclusion experts about improving accessibility in procurement for your employees 
• Discover more AbilityNet webinars
• Sign up for the AbilityNet newsletter
• Discover our training courses