17 big ways tech helps disabled people achieve their goals #idpd

There are 12 million disabled people in the UK, and an estimated 1.1 billion worldwide. Since 1992 the UN has promoted a day of observance and understanding of disability issue and this year's theme is is 'Achieving 17 Goals for the Future We Want'. We asked 17 of our followers, supporters and staff about the role of technology can play in achieving current and future life goals.

What is the role of technology in achieving life goals for disabled people?

Prof Stephen Hawking has achieved amazing things in his life thanks to technology

Professor Stephen Hawking

“I was lucky to be born in the computer age, without computers my life would have been miserable and my scientific career impossible. Technology continues to empower people of all abilities and AbilityNet continues to help disabled people in all walks of life.” (2012)

Kate Headley, Director of Consulting, The Clear Company

“As someone who now has limited vision, I can honestly say that technology has been the game changer for me. Although I have no secrets - with large font on phone and computer and I regularly share my texts out loud with fellow passengers. But I am independent at home and at work and just awaiting the driverless car!”

Joanna Wootten: Age, Disability and Inclusion expert at Solutions Included

“Technology has transformed my working life. As a deaf person I can now communicate directly with hearing people using emails, text messages, live messaging, or have conversations with them via Skype or FaceTime.  For larger meetings, the advent of reliable wifi means I can use my mobile phone or tablet to access remote captioning so I don't miss a word."
 

Sarah-Jane Peake, assistive technology trainer, Launchpad Assistive Technology

"Working one-to-one with students, I’ve had the privilege of seeing the wonderful impact technology can make to someone with a disability or specific learning disabilities. The confidence of being able to proof-read an essay using text-to-speech, the independence offered by voice recognition software that finally allows a student to fully express their ideas, or the relief felt by a student who has just discovered mind-mapping strategies that compliment the way they think. Technology is changing people’s lives."
 

Sean Douglas

Sean Douglas, founder of dyslexia podcast The Codpast

"There's masses of tech out there that allows people with disabilities to reach their full potential. Long gone are the days when assistive tech was cumbersome, expensive and specialist, now your smart phone can give you much of the help you need to deal with everyday tasks you may find difficult. "Surprisingly a lot of this assistive functionality is built into your phone's operating system or is available from third parties for free or for a small charge."

Georgina Eversfield Tanner, client of AbilityNet's ITCanHelp volunteering service

I've never had a computer before, but it's opened up a whole new world since my stroke. But I did say one day to Andy, my ITCanHelp volunteer from AbilityNet, 'what idiot put Angry Birds on there. There are so many of them and I'm absolutely hooked! Technology and AbilityNet has helped me tremendously to be in the modern world." See more of Georgina here in our video. 

Gareth Ford WIlliams is Head of Accessibility at BBC Design and Engineering

Gareth Ford Williams, Head of Accessibility, BBC Design and Engineering

“For many disabled people, a simple daily goal is to enjoy the same entertainment options. For video and TV that could mean captioning or audio descriptions, or using the text to speech features in their computer or phone to read out newspapers, magazines or blogs.”

Abbie Osborne, Assessor for AbilityNet

“Education is a vital way for disabled people to achieve their goals. I work with many students who face cognitive impairments such as dyslexia and dyspraxia, which make it difficult for them to organise their thoughts.

"Zotero is one of the most popular free tools I recommend. It takes the pain out of managing references when you’re working on essays and reports and integrates with Microsoft Word to use those references in whichever style you require. It works for Mac and PC, creates an alphabetical list of your sources (bibliography) and can keep track across multiple essays.”

Robin ChristophersonRobin Christopherson, Head of Digital Inclusion, AbilityNet

“Technology helps everyone reach their full potential. Like nothing else on this planet, technology can embrace people’s differences and provide choice – choice to suit everyone and empower them to achieve their goals both at work and at play. On this day, please raise the cheer for technology and digital inclusion, wherever in the world you are.”

Morgan Lobb, Director, Diversity Jobs

“Assistive technology makes a real difference, without spellchecker I’d be doomed!”

Nicola Whitehill

Nicola Whitehill - founder of Facebook Group: Raynauds Scleroderma Awareness

“The internet is a lifeline for me. I'm under house arrest with Raynauds, but I still run a global community in my pyjamas!”

Nigel Lewis, CEO of AbilityNet

“Accessible technology can really help disabled people live their lives fuller, let’s all work together to make tech accessible and inclusive on this #idpd and always.”

Sarah Simcoe - chair of SEED Network, Fujitsu UK and Ireland

“Technology plays an important part in building an environment of accessibility and enablement – the use of tools, software and hardware in enabling disabled talent to fulfill their full potential is key to innovation and business growth.”

Hector Minto, Accessibility Evangelist, Microsoft

“There are so many things: Social media and the cloud's ability to connect us all and find people who can relate to our experience. Text communication and short messages are a great leveler. Images and video convey messages much more quickly. Twitter chats, blogs, Facebook Groups, LinkedIn groups all offer professionals with huge amounts of experience somewhere to share their knowledge. 

"It's all part of the Global Cloud for Good agenda - we need to understand Industrial Revolution 4.0 - the Internet of Things, and automation for example - and our place in it. We need a socially responsible cloud which improves life for everyone and leaves nobody behind.

"Finally I still think eyegaze as a direct control method needs to be tried first for people with physical access issues. The price is changing and the previously held view that it was only for those that had tried everything else is completely out of date but pervasive.”

Bela Gor is a Disability Legal Adviser at Business Disability ForumBela Gor, Disability Legal Adviser, Business Disability Forum

“In twenty years of disability discrimination legislation, the biggest change has been that what was once impossible or unreasonably difficult is now entirely possible - because of technology. Technology means that the way we all live and work has changed immeasurably and 'reasonable adjustments' for disabled people have become the ordinary way of life for everyone because of the technology on our desks, in our pockets and in our homes and workplaces.”

Kate Nash OBE, founder of PurpleSpace community of disability employee networks

"At PurpleSpace we are massive advocates of virtual networking and learning. While our members have a wide range of disabilities, the accessibility features built into smartphones, tablets and PCs mean that we can keep in touch and share career development opportunities on an equal level regardless of the different ways that we access technologies."

Ed Holland leads Driven MediaEdward Hollands, founder of Driven Media UK

“I use lots of assistance software to over come my spelling and grammar issues to look more professional as a founder. I don't write anything without Grammarly now. It's like having my own copywriter! Anyone who is dyslexic should definitely get it.”

How can AbilityNet help you make the most of tech?

17 big ways tech is helping disabled people achieve goals: 2016 International Day of Persons with Disabilities #idpd

There are 12 million disabled people in the UK, and an estimated 1.1 billion worldwide. Since 1992 the UN has promoted a day of observance and understanding of disability issue and this year's theme is is 'Achieving 17 Goals for the Future We Want'. We asked 17 of our followers, supporters and staff about the role of technology can play in achieving current and future life goals.

What is the role of technology in achieving life goals for disabled people?

Prof Stephen Hawking has achieved amazing things in his life thanks to technology

Professor Stephen Hawking

“I was lucky to be born in the computer age, without computers my life would have been miserable and my scientific career impossible. Technology continues to empower people of all abilities and AbilityNet continues to help disabled people in all walks of life.” (2012)

Kate Headley, Director of Consulting, The Clear Company

“As someone who now has limited vision, I can honestly say that technology has been the game changer for me. Although I have no secrets - with large font on phone and computer and I regularly share my texts out loud with fellow passengers. But I am independent at home and at work and just awaiting the driverless car!”

Joanna Wootten: Age, Disability and Inclusion expert at Solutions Included

“Technology has transformed my working life. As a deaf person I can now communicate directly with hearing people using emails, text messages, live messaging, or have conversations with them via Skype or FaceTime.  For larger meetings, the advent of reliable wifi means I can use my mobile phone or tablet to access remote captioning so I don't miss a word."
 

Sarah-Jane Peake, assistive technology trainer, Launchpad Assistive Technology

"Working one-to-one with students, I’ve had the privilege of seeing the wonderful impact technology can make to someone with a disability or specific learning disabilities. The confidence of being able to proof-read an essay using text-to-speech, the independence offered by voice recognition software that finally allows a student to fully express their ideas, or the relief felt by a student who has just discovered mind-mapping strategies that compliment the way they think. Technology is changing people’s lives."
 

Sean Douglas

Sean Douglas, founder of dyslexia podcast The Codpast

"There's masses of tech out there that allows people with disabilities to reach their full potential. Long gone are the days when assistive tech was cumbersome, expensive and specialist, now your smart phone can give you much of the help you need to deal with everyday tasks you may find difficult. "Surprisingly a lot of this assistive functionality is built into your phone's operating system or is available from third parties for free or for a small charge."

Georgina Eversfield Tanner, client of AbilityNet's ITCanHelp volunteering service

I've never had a computer before, but it's opened up a whole new world since my stroke. But I did say one day to Andy, my ITCanHelp volunteer from AbilityNet, 'what idiot put Angry Birds on there. There are so many of them and I'm absolutely hooked! Technology and AbilityNet has helped me tremendously to be in the modern world." See more of Georgina here in our video. 

Gareth Ford WIlliams is Head of Accessibility at BBC Design and Engineering

Gareth Ford Williams, Head of Accessibility, BBC Design and Engineering

“For many disabled people, a simple daily goal is to enjoy the same entertainment options. For video and TV that could mean captioning or audio descriptions, or using the text to speech features in their computer or phone to read out newspapers, magazines or blogs.”

Abbie Osborne, Assessor for AbilityNet

“Education is a vital way for disabled people to achieve their goals. I work with many students who face cognitive impairments such as dyslexia and dyspraxia, which make it difficult for them to organise their thoughts.

"Zotero is one of the most popular free tools I recommend. It takes the pain out of managing references when you’re working on essays and reports and integrates with Microsoft Word to use those references in whichever style you require. It works for Mac and PC, creates an alphabetical list of your sources (bibliography) and can keep track across multiple essays.”

Robin ChristophersonRobin Christopherson, Head of Digital Inclusion, AbilityNet

“Technology helps everyone reach their full potential. Like nothing else on this planet, technology can embrace people’s differences and provide choice – choice to suit everyone and empower them to achieve their goals both at work and at play. On this day, please raise the cheer for technology and digital inclusion, wherever in the world you are.”

Morgan Lobb, Director, Diversity Jobs

“Assistive technology makes a real difference, without spellchecker I’d be doomed!”

Nicola Whitehill

Nicola Whitehill - founder of Facebook Group: Raynauds Scleroderma Awareness

“The internet is a lifeline for me. I'm under house arrest with Raynauds, but I still run a global community in my pyjamas!”

Nigel Lewis, CEO of AbilityNet

“Accessible technology can really help disabled people live their lives fuller, let’s all work together to make tech accessible and inclusive on this #idpd and always.”

Sarah Simcoe - chair of SEED Network, Fujitsu UK and Ireland

“Technology plays an important part in building an environment of accessibility and enablement – the use of tools, software and hardware in enabling disabled talent to fulfill their full potential is key to innovation and business growth.”

Hector Minto, Accessibility Evangelist, Microsoft

“There are so many things: Social media and the cloud's ability to connect us all and find people who can relate to our experience. Text communication and short messages are a great leveler. Images and video convey messages much more quickly. Twitter chats, blogs, Facebook Groups, LinkedIn groups all offer professionals with huge amounts of experience somewhere to share their knowledge. 

"It's all part of the Global Cloud for Good agenda - we need to understand Industrial Revolution 4.0 - the Internet of Things, and automation for example - and our place in it. We need a socially responsible cloud which improves life for everyone and leaves nobody behind.

"Finally I still think eyegaze as a direct control method needs to be tried first for people with physical access issues. The price is changing and the previously held view that it was only for those that had tried everything else is completely out of date but pervasive.”

Bela Gor is a Disability Legal Adviser at Business Disability ForumBela Gor, Disability Legal Adviser, Business Disability Forum

“In twenty years of disability discrimination legislation, the biggest change has been that what was once impossible or unreasonably difficult is now entirely possible - because of technology. Technology means that the way we all live and work has changed immeasurably and 'reasonable adjustments' for disabled people have become the ordinary way of life for everyone because of the technology on our desks, in our pockets and in our homes and workplaces.”

Kate Nash OBE, founder of PurpleSpace community of disability employee networks

"At PurpleSpace we are massive advocates of virtual networking and learning. While our members have a wide range of disabilities, the accessibility features built into smartphones, tablets and PCs mean that we can keep in touch and share career development opportunities on an equal level regardless of the different ways that we access technologies."

Ed Holland leads Driven MediaEdward Hollands, founder of Driven Media UK

“I use lots of assistance software to over come my spelling and grammar issues to look more professional as a founder. I don't write anything without Grammarly now. It's like having my own copywriter! Anyone who is dyslexic should definitely get it.”

How can AbilityNet help you make the most of tech?

AbilityNet staff gain national volunteer management qualification

AbilityNet staff have completed a national qualification in volunteer management to support their work with a network of over 8,000 volunteers with IT skills. This will help them support the continued growth of the volunteer network, who help meets the IT needs of charities and disabled people. Volunteer Administrator Josie Ray and Advice and Information Officer Alex Barker have both been awarded the Institute of Leadership and Management (ILM) Certification.

“It made sense to study for this qualification as AbilityNet works closely with volunteers” said Alex. "We have a UK-wide team of volunteers who provide home visits for disabled people in the community. They are all CRB/Disclosure checked and can help with all kinds of technical issues, from installing broadband and removing viruses to setting up new software and backups. We also have a network of IT professionals who provide IT support to charities, including web design, databases and troubleshooting and helping to reduce costs and improve services. ”

Volunteering manager Anne Stafford said “It is important to AbilityNet that we deliver high standards & our volunteers are important members of our team. I am pleased that our staff have the opportunity to demonstrate their professionalism in volunteer engagement.”

More information:

Mind the Digital Gap: AbilityNet proposes new digital inclusion strategy

In our increasingly digital self-service economy technology now dominates shopping, entertainment, work and communication, as well as citizenship itself, but age and disability are barring people from full participation. Organisations like AbilityNet, Go ON UK and its disability focused partner, Go ON Gold, are making great strides to close the gap between the computer literate and the technologically disenfranchised, but the gulf is wider than that. 

AbilityNet’s new digital inclusion strategy ‘Mind the Digital Gap’ looks at the obstacles faced by the huge numbers of people who struggle to use digital technologies that are badly designed and just don't meet their needs. AbilityNet believes that we urgently need to recognise the social and economic costs of this digital gap, and identify clear actions to begin closing it.

Mind the Digital Gap logoThe strategy was launched at the House of Commons on 21 November at a reception hosted by Anne McGuire MP, Shadow Minister for Disabled People. It calls for better design practices through implementing user-focused testing at all stages of the design of digital systems (rather than relying on post-hoc accessibility checks).

AbilityNet urges those who commission and build online services, operating systems and digital devices (whether business, government or third sector) to put a user-centred approach at the heart of the design process. The strategy also proposes tax incentives to promote inclusive design, closer partnerships between business and other sectors and a commitment to embed inclusive design at all levels of professional design education.

AbilityNet CEO Nigel Lewis says it's time to change how we design and deliver inclusive digital systems:

"For too long the debate about accessibility has focused on issues that are specific to disabled people, but testing a website after it has been built, or pursuing legal action to ensure that every website includes alt-tags for people who use a screen reader, just isn't working.

“There is a much more important strategic issue at stake and we need a new approach that goes beyond what we currently think of as ‘Accessibility’. To close that gap, it’s imperative that business, government and the third sector work together."

AbilityNet patron and chair of Go ON UK Martha Lane Fox agrees and believes that in addition to making design practices more inclusive we need to focus equipping people with the skills they need to participate in the digital age:

"Both Go ON UK and AbilityNet are working on building digital skills to enable everyone to benefit as much as possible from available technology."

The full strategy is available for download on the AbilityNet website.

 

Anne McGuire MP and Nigel Lewis of AbilityNet at the launch of AbilityNet's Mind the Digital Gap, House of Commons, November 2012'

Shadow Minister for Disabled People Anne McGuire with AbilityNet CEO Nigel Lewis at the reception at the House of Commons.

See more pictures from the event on Flickr

AbilityNet Live! Free events about technology and disability

AbilityNet live logo

AbilityNet is a series of live online events to help share useful information for disabled people and their carers and employers.

See below for details, as well as recordings of past events

Calendar

Watch this space or sign up for our newsletter to receive notifications about our latest webinars and training courses.

 

Vulnerable Customers: Designing accessible, inclusive experiences for all

  • Register for the free session on Wednesday 20 May 2026 at 1pm BST. 

Register for Vulnerable customers webinar

 

Online banking for beginners

  • Register for the free session on Wednesday 10 June 2026 at 1pm BST. 

Register for online banking webinar

 

How an accessible culture builds a trusted brand

  • Register for the free session on Wednesday 24 June 2026 at 1pm BST. 

Register for culture and brand webinar

Need expert training in digital accessibility?

Our affordable online training courses can help you and your team.

 


Past events

View a recording of the event, plus slides and notes including 

 Tips for using tech at home

Free webinar: Smartphones made simple: tips you wish you'd known sooner (Android phones)

  • Delivered on Thursday 16 April 2026 

Free webinar: All you need to know about the UK landline switchover

  • Delivered on Tuesday 31 March 2026  

Free webinar: How to make your Apple iPhone easier to use

  • Delivered on Thursday 26 February 2026 

Free webinar: How to stay safer online

  • Delivered on Wednesday 28 January 2026 

Free webinar: Simple ways to get online and feel less isolated

  • Delivered on Wednesday 22 October 2025 

Free webinar: How to use your digital device to help with mobility and dexterity - with Parkinson's UK

  • Delivered on Wednesday 17 September 2025 

Free webinar: Dementia and digital adjustments that can help

  • Delivered on Wednesday 2 July 2025 

Free webinar: How to make digital devices work for you: Tech tips for older users

  • Delivered on Wednesday 4 June 2025

Free webinar: How going digital can save you money: a guide with the DWP

  • Delivered on Tuesday 20 May 2025

Free webinar: Simple tech tips for hearing loss

  • Delivered Wednesday 16 April 2025

Free webinar: Travel Made Easy - top apps for seniors on the go

  • Delivered on Tuesday 18 March 2025

Free webinar: Tips to make your smartphone easier to use

  • Delivered Wednesday 26 February 2025

New Year, New Digital You: Unlock your online potential in 2025

  • Delivered Wednesday 22 January 2025 

Introduction to AI for older people

  • Delivered Wednesday 20 November 2024

How to steer clear of seasonal scams

  • Delivered Wednesday 4 December 2024

Empowering Seniors: 5 Essential Tips for Online Safety and Support

  • Delivered Wednesday 17 October 2024

Dementia and simple tech tweaks that can help

  • Delivered Wednesday 10 July 2024

How AI can help disabled people

  • Delivered Wednesday 17 April 2024

Digital discovery at any age: your guide to the online world

  • Delivered Wednesday 28 February 

Tech Tools for Dyslexia at work, in education and at home

  • Delivered Tuesday 3 October 2023

Top tips for boosting your digital skills

  • Delivered Tuesday 12 September 2023

How volunteering can benefit you or your organisation

  • Delivered Tuesday 6 June 2023

Multiple Sclerosis: How technology can support you

  • Delivered Tuesday 25 April 2023

Top tips for how tech can help with hearing loss

  • Delivered Tuesday 20 September 2022

Cost of living crisis and how digital can help

  • Delivered Tuesday 20 September 2022

Technology to help people with sight loss - with RNIB and Envision

  • Delivered Tuesday 28 June 2022

How technology can help people with Parkinson's

  • Delivered 8 March 2022

Top tips for dyslexia and technology

  • Delivered 5 October 2021

Smart homes, tech tips for independent living at home

  • Delivered 01 June 2021

Technology and dementia: a creative approach

  • Delivered 1pm, 25 May 2021

Technology help for people with learning disabilities

  • Delivered 1pm, 27 April 2021

Tablets for seniors, keep in touch with loved ones during Covid-19

  • Delivered, 26 January 2021

How to spot an online scam and avoid it: Stay safe online

  • Delivered 24 November 2020

Using tech to tackle loneliness and isolation

  • Delivered 30 June 2020

Meeting neurodiverse needs during the pandemic

  • Delivered 16 June 2020

Working with neurodiversity, is the new normal here to stay?

  • Delivered 09 June 2020

How disabled people can use Alexa and other smart speakers to stay connected

  • Delivered 19 May

How to take care of your mental health while working or studying from home

  • Delivered 12 May 2020

How to access online learning to stay motivated and learn new skills

  • Delivered 5 May 2020

How to stay safe online

  • Delivered 27 April 2020

How to find local support groups online

  • Delivered 14 April 2020

How to run accessible online meetings - Zoom, Teams and more

  • Delivered 8 April 2020

How tech can help you stay connected 

  • Delivered 7 April 2020
     

Digital accessibility tips

Free webinar: Consumer Duty: What accessibility professionals need to know

  • Thursday 23 April 2026

Free webinar: European Accessibility Act series

  • Wednesday 19 March 2025, Wednesday 30 April 2025 and Wednesday 21 May 2025 

Free webinar: Are you ready for the European Accessibility Act?

  • Wednesday 30 April 2025

Free webinar: Introduction to accessible PDFs

  • Wednesday 5 February 2025

Free webinar: Accessibility Planning for 2025

  • Wednesday 23 October 2024 

Free webinar: Introduction to making Word documents accessible

  • Delivered: Wednesday 25 September 2024

Free webinar: European Accessibility Act: One year to go. Are you ready?

  • Delivered: Wednesday 3 July 2024

Free webinar: Inside the Google Accessibility Discovery Centre

  • Delivered: Wednesday 5 June 2024

Free webinar: Building Your Accessibility Capability: In-house Skills vs External Suppliers

  • Delivered: Tuesday 19 March 2024

Free webinar: What's new in WCAG 2.2 

  • Delivered: Wednesday 31 January 2024

Free webinar: Attitudes to accessibility are changing - a global perspective

  • Delivered: Tuesday 31 October 2023

Free webinar: How will Artificial Intelligence change accessibility testing?

  • Delivered: Tuesday 26th September 2023

Free webinar: How to improve accessibility in procurement

  • Delivered: Tuesday 27th June 2023

Free webinar: Inclusive employee experience in the finance and insurance sector with Lloyds Banking Group

  • Delivered: Tuesday 28 March 2023

Don't disable me: how organisational culture and equipment enables inclusion

  • Delivered: Tuesday 18 October 2022

How accessibility improves SEO

  • Delivered Tuesday 27 September 2022

Inclusive and Accessible Learning and Working in a Post Covid World

  • Delivered Tuesday 19 July 2022

How leaders can build a culture of empathy

  • Delivered 24 May 2022 

Employee support and adjustments in the age of Covid

  • Delivered 26 April 2022

Don't disable me: How you can avoid creating barriers for disabled people

  • Declivered 8 February 2022

How to get online for FREE or at a low-cost: digital divide

  • Delivered 17 January 2022

How to recognise and promote a neurodiverse workforce

  • Delivered 14 December 2021

How to create an inclusive workplace

  • Delivered 28 September 2021

The Business Case for Accessibility

  • Delivered 20 July 2021

Introduction to digital accessibility

  • Delivered 01 July 2021

How to excel at inclusive onboarding and induction in the workplace

  • Delivered 29 June 2021

Dementia-friendly design, expert tips for accessible websites

  • Delivered 18 May 2021

How to do inclusive, accessible recruitment 

  • Delivered 2 March 2021

How to do accessible social media

  • Delivered 20 October 2020

How technology can help people with dyslexia

  • Delivered 29 September 2020

Accessibility Anti-Patterns

  • Delivered 18 August 2020

Accessible design tips for a competitive edge

  • Delivered 14 July 2020
     

Accessibility Insights with key practitioners working in accessibility

Accesssibility Insights with David Padmore and Matt Simpson of ITV

  • Tuesday 13 December 2022

Accessibility Insights with Natalie Tucker of Spotify

  • Tuesday 1 November 2022

Accessibility Insights with Heather Dowdy of Netflix

  • Date: Tuesday 04 October 2022

Accessibility Insights with Hector Minto of Microsoft

  • Date: Tuesday 13 September 2022

Accessibility Insights with Xbox at Microsoft

  • Delivered Tuesday 7 December 2021

Accessibility Insights with Intuit

  • Delivered Tuesday 9 November 2021

Accessibility Insights with Workbridge

  • Delivered 12 October 2021

Accessibility Insights with Funka and the IAAP

  • Delivered 7 September 2021

Accessibility Insights with British Heart Foundation

  • Delivered 10 August 2021

Accessibility Insights with the UK Government

  • Delivered 06 July 2021

Accessibility Insights with Larry Goldberg of Verizon Media

  • Delivered 08 June 2021

Accessibility Insights with GAAD co-founders

  • Delivered 4 May 2021

Accessibility Insights with the BBC

  • Delivered 6 April 2021

Accessibility Insights with Apple: February 2021

  • Delivered 16 February 2021

Accessibility Insights with the European Disability Forum: January 2021

  • Delivered 19 January 2021

Accessibility Insights with Malin Rygg of the Norwegian Digitalisation Agency

  • Delivered 8 December 2020

Accessibility Insights with Christopher Patnoe of Google

  • Delivered 10 November 2020

Accessibility Insights with Bryn Anderson of Sainsbury's

  • Delivered 6 October 2020

Accessibility Insights with Paul Smyth of Barclays

  • Delivered 8 September 2020

Accessibility Insights with Neil Milliken

  • Delivered 11 August 2020

Accessibility Insights with Microsoft's Jenny Lay-Flurrie

  • Delivered 21 July 2020
     

HE and Public Sector accessibility

Free Webinar: Higher Education PSBAR Accessibility Requirements

  • Delivered 7 February 2023

HE/Public Sector Update: Addressing Autism, Dyslexia, and Neurodivergence in education and work

  • Delivered 22 March 2022

HE/Public Sector Update with the University of Southampton

  • Delivered 2 November 2021

HE/Public Sector update: Accessibility dos and don'ts with Susi Miller 

  • Delivered 22 June 2021

HE/Public Sector update: Promoting Accessibility, with University of Derby

  • Delivered 13 April 2021

HE/Public Sector Update: How Cardiff Metropolitan University meets accessibility targets

  • Delivered 23 February 2021

HE/Public Sector Update: Winning hearts and minds at University of Cambridge

  • Delivered 1 December 2020

HE/Public Sector Update: Excelling in Digital Accessibility at Open University

  • Delivered 22 September 2020

HE/Public Sector Update: Is your Accessibility Statement ready yet?

  • Delivered 23 July 2020

HE Update and Accessibility Maturity Model for Higher and Further Education

  • Delivered 27 May

 

Looking for more help?

How to contact us

AbilityNet has Disability Confident Leader status

Note: this page was originally published in June 2020, the Voluntary Reporting Framework was updated Feb 2026, and our Disability Confident Leader Certificate was updated August 2023.


AbilityNet has been a Disability Confident Leader since 2022. This places us at the highest-level of the Disability Confident government scheme, alongside Barclays, BT, the Cabinet Office, Fujitsu, Heathrow, John Lewis Partnership, Lloyds Banking Group, and many other household names.

Disability Confident Leader logo

The Disability Confident scheme helps employers make the most of the opportunities that come from employing disabled people. It is voluntary and has been developed by employers in partnership with disabled people’s representatives. As experts in disability and technology, we’re proud to have achieved Disability Confident Leader status.

Amy Low, AbilityNet's Chief Executive, smiling facing the cameraSpeaking about the importance of being a Disability Confident Leader, Amy Low, AbilityNet’s CEO, said:

“As a Disability Confident Leader, we’re demonstrating that inclusive employment and accessibility go hand in hand. Our vision is a digital world accessible to all, and that starts with opening our organisation to the widest possible range of applicants, supporting them to develop their careers and achieve their potential, while helping us further our mission.”

We’re always keen to hear from people who share our vision of a digital world accessible to all. You can view our current opportunities on our website, and to keep up to date with the latest news from AbilityNet, join our mailing list.

Further reading

Download AbilityNet's Disability Confident Voluntary Reporting Framework - issued 2026

Download AbilityNet's Disability Confident Leader Certificate - issued 2023

Learn more about AbilityNet and view our Impact Report

Read about our values of integrity, inclusion, innovation and collaboration

10 FAQs about Teach Access Europe and building accessibility capacity

Dr Sarah Lewthwaite speaking onstage at TechShare ProBy guest bloggers, Sarah Lewthwaite (University of Southampton) and Heather Hepburn (Skyscanner) - pictured, speaking at AbilityNet's TechShare Pro 2025 conferenceHeather Hepburn speaking at TechShare Pro 2025 onstage

Building accessibility capacity through higher education is essential to ensure that the next generation of designers, developers, and digital professionals can create inclusive digital experiences that everyone can use.

Teach Access Europe is launching to address the accessibility skills gap across Europe.

Here are 10 frequently asked questions about Teach Access Europe and how organisations can support this vital work.

Teach Access logo showing a graphic of a bridge1. What is Teach Access Europe?

Teach Access Europe extends the successful US-based Teach Access initiative to European higher education, inclusive of the UK. It aims to ensure students across all disciplines leave higher education with the fundamental skills and understanding of disability, accessibility, and inclusive design, to build inclusive digital technologies as they join the tech workforce. 

The focus is on education, curriculum development and supporting teachers with the resources they need to affect a step-change in accessibility skills.

The initiative brings together educators, industry, disability organisations, and policymakers to co-develop resources, curriculum, bench-marking research and embed research-led pedagogy relevant to every subject area.

2. Why is accessibility education in universities important?

With over 1.3 billion people worldwide living with a disability, accessibility skills are essential for creating equitable digital experiences. Currently, there's a significant gap between the demand for accessible products and the shortage of graduates with digital accessibility knowledge.

Teach Access addresses this Accessible Technology Skills Gap by embedding accessibility in education from the start, so we can ensure future professionals have these critical skills built into their practice. 

Watch Sarah Lewthwaite and Heather Hepburn speaking at AbilityNet's most recent TechShare Pro conference about Teach Access Europe. Transcript available:
Organisations including Microsoft, Meta, Amazon and more also spoke at TechShare Pro. Watch back key moments from TechShare Pro via AbilityNet's YouTube channel.

 

3. What has Teach Access achieved in the United States?

Teach Access has reached over 1.5 million students in the US, surpassing its 2030 goal almost five years early.

Through partnerships with educators and industry leaders, it has developed from a group of volunteers to an established non-profit that provides free and high-quality open educational resources, fellowship programs, and train-the-trainer initiatives. Teach Access has engaged more than 500 institutions across the USA.

Teach Access Impact graphic. Text reads: 1.5 million students reached, 350+ curricular items for teaching accessibility, 66 countries reached, 500+ educational institutions engaged4. How is Teach Access Europe structured?

Our work is at an early stage. Three working groups guide the initiative's early development:

  • The Community, Strategy & Sustainability group focuses on visibility and funding
  • The Teaching, Learning & Workforce group co-develops materials through university-industry partnerships and creates education-to-employment pipelines
  • The Accreditation, Policy & Research group advocates for mandatory accessibility in courses and engages with policy stakeholders

5. What free resources does Teach Access provide?

Teach Access offers several free resources, including the Fundamental Concepts & Skills Framework outlining core accessibility topics, the Curriculum Repository with syllabi and teaching materials, online courses for educators, and the Student Academy for immersive student learning.

All resources remain completely free to ensure broad and equitable access.

6. How can my organisation partner with Teach Access Europe?

Organisations can partner in the following ways:

  • Join a working group to contribute expertise
  • Collaborate with universities to co-develop accessibility modules
  • Offer guest lectures or student placements
  • Provide real-world case studies for educational use
  • Provide funding to sponsor the initiative

Contact info@teachaccess.org to explore partnership opportunities that align with your organisation's goals.

Students working on computers in computer room7. Why should organisations invest in accessibility education?

The business case is clear, investing in accessibility education creates a pipeline of graduates equipped to design and build accessible products and services. 

This increases market reach to disabled customers, ensures compliance with regulations like the European Accessibility Act (2025), reduces the cost of retrofitting accessibility later, and demonstrates commitment to inclusion.

Organisations don’t have to teach the concept of disability inclusion to new employees as the mindset is already there – accessibility-skilled employees bring this critical expertise from day one.

Need help making a business case for digital accessibility at your institution?
Download AbilityNet's Business Case for Accessibility guide, to help you highlight to senior leaders how adopting digital accessibility best practices is not only the right thing to do, but it will have tangible business benefits like boosting your SEO, improving your brand trust and awareness, and attracting a more diverse range of customers and staff.

8. How does Teach Access Europe differ from workplace training?

While workplace training addresses immediate organisational needs, Teach Access Europe works upstream by embedding accessibility in formal education. We often talk about the need to ‘shift-left’ – prioritising accessibility early in the design phase.

By putting accessibility at the heart of digital disciplines before students enter the workplace, we can ensure students develop accessibility knowledge alongside their core technical skills, making inclusion a fundamental part of their professional practice rather than an add-on. 

University is often a transformational experience. It can also be a place to explore accessibility creatively and in-depth, to establish interest that lasts across a career.

9. What role do disabled people play in Teach Access Europe?

Disabled people's expertise and lived experience are central to the initiative. Teach Access Europe works with disability-led organisations to ensure accessibility education moves beyond compliance toward disability justice.

Community knowledge guides curriculum development, ensuring educational approaches reflect the real experiences and priorities of disabled people.

10. How can I support Teach Access Europe's launch?

As Teach Access Europe is just beginning, now is a critical time to get involved. Express interest by contacting info@teachaccess.org, advocate for accessibility education with universities in your network, update your hiring practices to explicitly value accessibility skills, share information about the initiative through your professional channels, or make a donation to support this work.

As a registered 501(c)(3) nonprofit in the United States, Teach Access relies on sponsorships and donations to keep all resources free. 

Visit www.teachaccess.org/initiatives/europe to learn more about Teach Access Europe and support the movement to build a more accessible digital future through education.
 

Group of 3 professionals smiling. Text reads: How accessible is your organisation? Download your free HE maturity model  today at abilitynet.org.uk/HEMM
Free Higher and Further Education Accessibility Maturity Model
  • Locate your position on the Accessibility Maturity Spectrum
  • Identify your risks, strengths, and support needs
  • Engage stakeholders and create a roadmap

 

WCAG 3.0 overview and update 2026

Inclusive tech themes to watch in 2026: lessons from TechShare Pro

If you want a clear view of where inclusive technology is heading next, TechShare Pro 2025 delivered it in depth.

Group of about 100 people standing on stage informally at TechShare Pro 2025Across two packed days, leaders from global technology companies, financial services, regulators, academia, disabled people’s organisations and accessibility consultancies explored what is changing now, what is accelerating, and what organisations must prepare for in 2026.

From AI-powered assistive technology to the realities of new legislation, and from neurodiversity to voice, wearables and inclusive marketing, the message was consistent - accessibility is moving faster, becoming more strategic, and touching every part of digital delivery.

Here are the inclusive tech themes that stood out most clearly, and why they matter for the year ahead.

AI is reshaping accessibility - but responsibility matters

Artificial intelligence was impossible to ignore. Sessions across both days showed how AI is already transforming assistive technology, developer tooling and user experiences.

What was striking was the shift in tone. The conversation has moved well beyond “can AI help?” to “how do we design AI that genuinely works for disabled people?”.

Speakers from organisations including Microsoft, Meta, Amazon, Deque Systems and GitHub explored agentic systems that bypass traditional interfaces, AI-generated code and content, and wearable AI that supports real-world independence.

Watch back key moments from TechShare Pro via AbilityNet's YouTube channel.

Key takeaways for 2026:

  • AI can remove barriers at unprecedented speed, but only if accessibility and disability inclusion are built into training data, design decisions and governance.
  • Responsible AI frameworks are becoming a practical necessity, not a theoretical exercise.
  • Accessibility professionals are not being replaced by AI - their role is evolving into one that shapes, audits and guides its use.

Expect 2026 to be the year when organisations are judged not just on whether they use AI, but on how responsibly and inclusively they do so.

Voice and conversational interfaces are becoming mainstream

Voice-powered services featured prominently, reflecting their rapid adoption in banking, retail and customer service.

Sessions on the new British Standards Institution Vocal Accessibility Standard (PAS 901) highlighted both the opportunity and the risk. Voice can be transformative for many users, but without standards and testing it can exclude just as easily.

What to plan for:

  • Voice is now a core interface, not an edge case.
  • Accessibility testing must extend beyond screens to include speech recognition, prompts, error handling and privacy.
  • Standards such as PAS 901 give organisations a practical starting point - but only if teams are trained to apply them.

In 2026, voice accessibility will increasingly sit alongside web and mobile accessibility as business as usual.

Neurodiversity is reshaping how we design and test

Neurodiversity was not treated as a specialist topic. Instead, sessions made clear that cognitive accessibility, clarity, predictability and user control affect everyone.
Practitioners from media, research and consultancy backgrounds shared how inclusive user research, testing frameworks and content design can better reflect neurodivergent needs.

Watch back the Neurodiversity and Accessibility panel from AbilityNet's TechShare Pro 2025 conference, featuring speakers from AbilityNet, Meaningbit LTD, British Autism, and the BBC (captions and transcript included on YouTube).

Clear messages emerged:

  • Neurodiversity must be considered across the entire customer journey, not bolted on at the end.
  • Inclusive research practices lead to better outcomes for all users.
  • Simpler, calmer and more flexible interfaces are becoming a competitive advantage.

This is likely to be one of the most influential themes shaping digital experience design in 2026.

Gain practical skills and methodologies to assess and enhance digital accessibility for neurodivergent users, making your digital products more inclusive and user-friendly:

Accessibility is shifting left - and scaling up

A recurring theme was the importance of “shifting left” - embedding accessibility from the very start of projects.
Community forums and workshops explored how to:

  • Build accessibility into procurement and supplier relationships.
  • Use maturity models to move from isolated fixes to long-term strategy.
  • Scale accessibility using a combination of AI tooling and human expertise.

The takeaway was clear: organisations that treat accessibility as a lifecycle issue - spanning strategy, design, development, content, procurement and governance - will be far better placed to meet both legal and user expectations in 2026.

Regulation is no longer abstract - it is operational

With the European Accessibility Act now in force, legal and regulatory sessions were among the most practical of the conference.

Speakers from regulators, legal experts and large organisations discussed what implementation actually looks like on the ground, including EN 301 549 testing, documentation, and accountability.

Learn more about EAA monitoring and the story so far, including insights from speakers at TechShare Pro 2025.

What this means for 2026:

  • Accessibility compliance is moving from policy teams to delivery teams.
  • Evidence, testing and documentation matter more than ever.
  • Global organisations must manage differing legal requirements without fragmenting their accessibility approach.

The organisations that succeed will be those that connect regulation to real design and engineering practices.

Accessibility drives brand value and commercial impact

From inclusive advertising and accessible social content to the latest Purple Pound valuation, TechShare Pro reinforced that accessibility is inseparable from business performance.

Sessions showed how accessible marketing, inclusive storytelling and better customer communications strengthen trust, reach wider audiences and improve brand perception.

Key insights:

  • Accessibility is a brand differentiator, not just a compliance issue.
  • Audio-led and multimodal content can reduce the need for retrofitted adjustments.
  • The spending power of disabled people and their families continues to grow - and organisations that ignore this do so at their peril.

In 2026, accessibility will increasingly be measured in terms of market reach and customer loyalty, not just risk reduction.

Robin Christopherson walking below stage at TechShare Pro where a group of 8 disabled fashion models are smiling and wearing designer clothesWearables and everyday assistive technology are accelerating

The fireside discussion on AI wearables with Meta offered a glimpse of what everyday assistive technology may look like very soon.

As smart glasses and other wearable devices mature, they are moving from specialist tools to mainstream products with profound accessibility implications.

The direction of travel is clear:

  • Assistive technology is becoming more personalised, portable and socially acceptable.
  • Inclusive design decisions made now will shape who benefits from these tools in the future.
  • Collaboration between disabled users and technology companies is essential.

Why TechShare Pro matters

What set TechShare Pro 2025 apart was not just the breadth of topics, but the depth of practical insight. This was not about future hype - it was about what organisations are already doing, learning and scaling.

If you want to explore these themes in more detail, you can still catch every session on demand. Visit TechShare Pro to sign up for news about upcoming conferences, and watch the talks, panels and workshops for yourself.

As 2026 begins, one thing is certain - inclusive technology is no longer a niche concern. It is central to innovation, regulation, reputation and growth. And TechShare Pro 2025 showed exactly why.

Need a cost-effective way to identify and address critical accessibility issues quickly? Join other successful organisations who use AbilityNet’s accessibility audits service

Speak to our experts

  • AbilityNet is trusted by some of the biggest brands on the planet to deliver accessibility.​
  • Download our Digital Accessibility Services brochure for detailed information about each of the services we offer and to learn how we can support you.
  • Or speak to our experts today. 

Contact us

 

Unlock huge savings on accessibility and disability training - bundles on sale!

Group at work in discussion - 4 people around a laptopWhat strategies can you use to help your team maintain compliance with legal directives like the European Accessibility Act (EAA), while also enhancing your brand reputation and attracting more customers?

Training your teams is a very effective way to embed digital skills knowledge in-house and upskill your teams with the latest best practices. And don't just take our word for it - AbilityNet's recent survey of 507 global professionals revealed the widespread need within organisations for disability and inclusion training.

With that in mind, and with budgets ever stretched, we're offering a festive short-term discount on AbilityNet's 2026 training bundle.

Buy our bundle before end January 2026 and you'll receive an additional 10% off an already great-value way to create accessible and inclusive products, services, and experiences. 

“Another excellent training session from AbilityNet. The training was incredibly informative and has given me a lot of practical knowledge that I now feel confident in applying to my work... The course included so much information and detailed examples, having the recording to refer to will be really useful. I would highly recommend this course for anyone who works with PDF content! [Five stars]” - Samaritans

How to save on accessibility training

Our 2026 training bundle includes 10 courses for the price of 8, with courses catering for roles from web developers to HR professionals.

Here are just a few of the popular courses to choose from, with more announced soon - book individually or as part of the bundle.

Looking for training for your whole team? Book excellent value popular group training for your staff.

Q1 & Q2 2026:

Q3 & 4 2026:

Attendees of live training sessions will receive a Certificate of Attendance to add to their professional development training portfolio.

Don't miss out on this opportunity to save money and upskill your team on accessibility and inclusion.

Book your 2026 training bundle today!

Book your training bundle

2026 bundle offer details:

Book before end January to get a discount on the existing bundle offer!

Save on the year ahead by purchasing 10 training courses for the price of 8, with our 2026 bundle deal:

  • Not for profit discounted 10 tickets for price of 8 bundle (£120 each) is only £960 including VAT (saving £240) - discounted by 10% to £865 if booked before end of January 2026 (saving £336 on usual price!)
  • For Profit discounted 10 ticket for price of 8 bundle (£165 each) is only £1320 including VAT (saving £330) - discounted by 10% to £1190 if booked before end of January 2026 (saving £462 on usual price!)

Woman smiling on course catalogueYou don’t have to book them all right now – you have until the end of 2026 to book all 10. More courses will be announced soon.

You can also download a training catalogue to browse what’s available and share with your team. 

Pair of professional women in work settingTraining a larger group of staff? 
Explore AbilityNet's popular range of group training and eLearning options, designed to strengthen your skills in fostering inclusivity and accessibility while also advancing your professional growth.
Have a chat with our experts for help with your project.

Further resources 

AbilityNet provides a range of free services to help disabled people and older people. If you can afford it, please donate to help us support older and disabled people through technology

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