Learn essential digital skills for free across the UK
Annie Mannion | 24 Oct 2024Navigating the online world can be overwhelming, especially if you're unsure about searching for information, figuring out which websites to trust, or understanding how your digital device works.
If you're 65 years old or over, or are a disabled adult and live in the following areas (or nearby), and are eager to improve your digital skills, AbilityNet can help!
As part of our BT Digital Skills project, join AbilityNet in partnership with BT Group for upcoming free digital skills sessions in London, Glasgow, Newcastle, Birmingham, Aberdeen, Merthyr Tidfil and Cardiff, with new locations coming soon.
Our expert team of AbilityNet BT Digital Skills Trainers, Tech volunteers and the BT team will be your guide at these engaging sessions.
Perhaps you work with older or disabled people? Please share these sessions with people you know who might be interested.
What can I expect during the sessions?
The sessions are designed to address any questions or concerns you might have about digital devices, and empower you with the skills needed to navigate the digital world safely and with confidence.
Our trainers are dedicated to providing personalised assistance, answering any questions you may have, and helping you become more comfortable with your digital device and the online world.
Tea and biscuits will be available during the sessions too.
Free webinar: Introduction to AI for older people- A demonstration of some of the most popular free AI tools: Gemini, ChatGPT, CoPilot, Perplexity - showing text and image generation
- Ideas for how you can use AI at home and at work
- What's next with AI and what does it mean?
Where and when are the sessions being held?
London
All London sessions take place at BT Group Offices, One Braham, 1 Braham Street, London, E1 8EE, from 11:00am until 13:00pm
- 29th Nov 2024: Getting Started with your device
Focusing on phones and tablets, we'll look at the basics; how to reboot your device, how to connect to wifi, the basics of apps - 6th Dec 2024: Being Safer Online
Talking about how to be more aware of the threats you can face online and how to take positive steps to keep yourself safe - 13th Dec 2024: Solving Problems
The secrets of the experts! How you can sort out problems you come across when using your device
Newcastle
All Newcastle sessions take place at EE Tyneside, 6 Silverfox Way, Cobalt Business Park, NE27 0QJ from 10.30am until 12.30pm
- 28th Nov 2024: Staying Safer Online
Scam Awareness - 5th Dec 2024: Getting to know your Smartphone
Accessibility, camera, video calls, display - 12th Dec 2024: Introduction to the Internet
Bookmarks, browsers, Apps and QR Codes
Birmingham
All Birmingham sessions take place at BT Group, Snowhill 3, Queensway, Birmingham, B6 6GA, from 11:00am until 13:00pm.
- 3rd Dec 2024: Digital Foundations
Kickstart your digital journey by getting familiar with your tech. Learn the basics of navigating your device, understanding common settings, and troubleshooting simple issues. - 10th Dec 2024: Essential Digital Skills
Master the essential tasks that make everyday life easier. From sending emails and downloading apps to staying safe online and understanding mobile networks - 17th Dec 2024: Connect and Explore
Discover how to use technology for personal interests and everyday tasks. Learn to manage health, access public services, shop online, and enjoy social media, audiobooks, and streaming services
Glasgow
All Glasgow sessions take place at BT Group, Alexander Bain House,15 York Street, Glasgow, G2 8LA, from 11:00am until 13:00pm.
- 28th Nov 2024: Staying Safer Online
Scam Awareness - 5th Dec 2024: Getting to know your Smartphone
Accessibility, camera, video calls, display - 12th Dec 2024: Introduction to the Internet
Bookmarks, browsers, Apps and QR Codes
Merthyr Tydfil
The Merthyr Tydfil session will take place at EE Contact Centre, Rhyd-y-car Business Park, Merthyr Tydfil, Merthyr Tydfil County Borough, CF48 1DH, from 10:30am – 12:30pm.
- 11th Dec 2024: Staying Safer Online
November sessions in Cardiff are now fully booked.
How do I book my place?
Email digitalskills@abilitynet.org.uk with your name and phone number, location and date you would like to attend, and our team will be in touch to confirm your place.
You can also call our helpline on 0300 180 0028* during UK office hours to register.
Don't miss out on this fantastic opportunity to boost your digital skills!
Please arrive around 10 minutes early for registration and to be guided to the training.
• "At 93 your service was and is of great help to me and my generation"
• "I was so impressed with the trainer, who listened and really helped a lot"
• "Very easy to ask questions and receive simple answers"
• "It is really the course I needed. I learn something new every week"
• "It is very excellent. It gives me more hope to do some things that I wouldn't do before"
I don't live in those areas, how can I get digital skills help?
If you're over 65 years of age or a disabled adult and looking to build your skills, we're offering free digital skills sessions in London, Birmingham, Glasgow, Edinburgh, the East Coast of Scotland, Newcastle, Cardiff and surrounding areas.
Trainers can build something bespoke for your group or for an individual and run sessions including:
- Getting to know your Smartphone or Tablet
- Staying Safer Online
- Getting started with Email
- Using Social Media, e.g. Facebook
- Online entertainment, e.g. watching TV online
- How to access Public Services e.g. Gov.UK
- How to make a video call
- How to manage your health online
- How to bank online
Make the most out of life in a digital world using this range of factsheets and other resources build online skills and confidence.
Download your factsheets
How AbilityNet can help
- Call AbilityNet's helpline on 0300 180 0028
- Request help from an AbilityNet volunteer
- See our database of FREE factsheets
- Access FREE webinars about technology and disability
- Everything you need to know about Digital Voice.
*Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls
