Keeping you connected during the lockdown

An illustration of a laptop with a video call on screen showing a range of speakersAs the UK enters its second national lockdown due to Covid-19, technology can again play a critical role in keeping you in touch with friends and family – and to access essential services. 

AbilityNet supports older people and disabled people of any age at home, at work and in education by helping them to make the best use of their technology. 

To get support from one of our 300+ volunteers, you can call our helpline on 0300 180 0028 or simply fill in the online form

Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls

Our volunteers have risen to the challenges presented during these difficult times. For example:

Keeping you connected during Covid-19

During the first lockdown, we ran a number of webinars, which we recorded and may help you if you are looking for support for yourself or a loved one. Head to AbilityNet Live to view the recordings.

Specific sessions that may help include:
•    How tech can help you stay connected
•    How to find local support groups online
•    How to run accessible online meetings
•    How to make the most of your smart speaker if working or studying from home
•    How to stay safe online



One of the hardest things in lockdown is being apart from loved ones. WhatsApp can help you set up a family WhatsApp group for keeping in touch.

We’ve also offered tips for reducing feelings of social isolation

You may be at home with younger people or have a young family member at University. It can be tough for them, too. 

Find out some tips for how to help young people cope with the uncertainty of the pandemic.  

Support from a volunteer is FREE, and they are ready and willing to help during these difficult times.

How AbilityNet can Help

Do you know someone who needs help with tech? Refer a friend for help from one of our 300+ volunteers