Free workshops to teach digital skills to older people

BT Group in partnership with AbilityNet logoHow can I encourage my older relative to learn how to use their phone more effectively?

Where can I direct my elderly client to get support with using tech?

How do I get help setting up my laptop to a printer?

If any of these questions are on your mind, AbilityNet can help.

Two men sitting at laptop smiling, in cafeAttend a Digital Skills session

Research has shown that older people are less likely than other age groups to regularly use digital devices or go online.

As part of our partnership with telecommunications company BT Group we're delighted to announce the opportunity for individuals and groups in a range of areas across the UK to take part in free workshops, which aim to improve the digital skills of older and digitally excluded people. 

Sessions are now available in Glasgow, Edinburgh, Birmingham, Manchester, Cardiff and London*.

"Informative and very helpful. Very patient." - attendee from a session at a residential home

If you are an individual aged 65 years old or over and could benefit from digital skills training, or if you work with older people in an organisation or charity in the regions outlined, apply now for the free training workshops.

Apply for Digital Skills training

Choose from the following sessions, or request a bespoke training session for your group or for an individual. You can have sessions in a communal space or at home:

  • An Introduction to Tech
  • An Introduction to the Internet
  • Getting to know your Smartphone or Tablet
  • Staying Safe Online
  • Getting started with Email
  • Using Social Media, e.g. Facebook
  • Online entertainment, e.g. watching TV online
  • How to access Public Services e.g. Gov.UK
  • Downloading Apps: Android
  • Downloading Apps: Apple
  • How to make a video call
  • How to manage your health online
  • How to bank online
  • How to shop online
  • Using a computer for documents

You can also access a Factsheet and Jargon Buster alongside the sessions.

Plus, you may also be interested in BT Group's How to boost your online skills: learner factsheets.

Improve digital accessibility skills in your organisation

Find out how you can avoid creating barriers for disabled people with our affordable, high quality training options including online courses, group workshops and eLearning.

Book your disability training

Support for people in other regions

If you need to boost your digital skills, please call AbilityNet's free tech helpline: 0800 048 7642 (open Monday to Friday from 9am to 5pm) or check out our other support options:

*The locations for the ‘Senior Skills Programme’ were chosen based on a growing demand for tech support among older people aged 65+ in these areas and we expect to help more than 1,000 people via the sessions.

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