Community Relationship Officer

Community Relationship Officer
Midlands or the South: Homebased/Leamington Spa or London office
FTE £19k to £25k (dependent on location)
Employment Status: 
Permanent - Part-time 4 days per week

Who we are

AbilityNet exists to help make the digital world accessible to all. We're supported by some of the world's biggest tech businesses and offer a range of free and paid for services that help disabled people achieve their goals at home, at work, in education and online.

We are global leaders in accessibility and for the past three years we have run TechShare Pro, the UK's largest accessibility and inclusive design conference. This has been hosted by IBM, Barclays, Google and Microsoft in the past.

We also run the AbilityNet Tech4Good Awards and an annual IT Volunteer Conference, celebrating people who use their tech skills to help make the world a better place.

What we do

The Free Services Team currently includes a team of seven: Manager, Admin team and a Community Relationship Officer. 

We provide a range of free services for disabled and older people, their family and friends, organisations and charities that support them, and other people who care for them. We do this via our network of volunteers supporting disabled and older people to help with their everyday IT, we provide a free helpline so people can ask about how technology can be adapted to meet the needs of disabled people, and we provide free factsheets, blogs, online tools and webinars about the many ways that technology can help disabled and older people.

To learn more about the role download a full job description.

The role

You will be responsible for networking with organisations and charities within the allocated area to generate client demand, collaborate on projects and seek funding in order to sustain and grow our Free Services.

Skill set

Ideal candidates will have the following:

  • Networking and relationship building skills 
  • Ability to successfully close funding opportunities involving multiple stakeholders 
  • Excellent personal communication skills  
  • Strong organisation and administration skills  
  • Demonstrable presentation skills  
  • Experienced user of Office 365  


Pension: AbilityNet provides a pension scheme in line with UK legislation with qualifying employees automatically enrolled within 3 months of commencement of service.

Holidays: 25 days holiday plus UK Public Holidays applicable in the UK. Holiday entitlement increases with service by 1 day per year after 5 full years’ service, up to a maximum of 30 days.

Wellbeing Plan: We are committed to a healthy, happy work environment and work/life balance is important to us as an employer. We are always open to flexible working to fit in with individual needs and requirements. We provide a Simplyhealth Optimise Plan and a confidential Employee Assistance Programmes

Training & Development: We nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role. We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

NOTE: We welcome applicants from overseas, however, to apply you will need to have the right to work in the UK as we do not sponsor work permits.

Apply and further information:

Send an up-to-date CV summarising your qualifications and experience relating to the requirements of the role along with a personal statement (your personal statement should demonstrate your suitability for the role).

To submit your CV and personal statement email us at:

Contact point for applicants:

If you require any assistance with your application please contact the HR department:  +44 (0)118 228 0379

We are Disability Confident:

AbilityNet is a Disability Confident Leader - we aim to make the most of the opportunities provided by employing disabled people. Disability Confident is a government scheme, is voluntary and has been developed by employers and disabled people's representatives.

Disability Confident Leader logo

We are a Tech Talent Charter signatory:

AbilityNet is part of the Tech Talent Charter and a champion for greater inclusion and diversity within the technology industry. Download the charter (PDF format) from the Tech Talent Charter website.

Tech Talent Charter Signatory logo


Closing Date: 
Friday, 8 October, 2021 - 17:00
Interview date: 
Thursday 14 October