How to Contact AbilityNet

AbilityNet has offices across the UK. If you know which service you are interested in please use the details below to contact us.

If in doubt please use the General Enquiries form

• AbilityNet Advice and Information Helpline
• AbilityNet Volunteering - including ITCanHelp and iT4Communities
• Accessibility Services and iComply - sales and product information
• Accessibility Services - user testing labs
• Workplace Assessment Services - sales and product information
• Press and PR
• Feedback and complaints

General Enquiries

• Use the General Enquiries form on this site
• Or phone 0800 048 7642
• Please note: when calling from a mobile phone your provider may charge for 0800 calls.
• Email: enquiries@abilitynet.org.uk

Back to top

AbilityNet Advice and Information Helpline

AbilityNet provides a free helpline offering practical advice and information about how disabled individuals  can use computers and other forms of assistive technology. 

• Phone: 0800 048 7642
• Please note: when calling from a mobile phone your provider may change for 0800 calls so please check first.

Back to top

AbilityNet Volunteering Services

AbilityNet has a network of over 300 volunteers  who offer free support to charities and disabled people through our ITCanHelp and related programmes.

• The Volunteering section on this website includes forms for requesting help from a volunteer as well as offering to become a volunteer
• Email: enquiries@abilitynet.org.uk
• Telephone: 0800 048 7642 (Monday to Friday, 9am to 5pm)

Back to top

Accessibility Services and iComply

AbilityNet's accessibility consultants help make websites, apps and other software accessible and usable.

• Call the Accessibility Services sales team on 01926 465 247 to discuss your needs.
• Use the Accessibility Services contact form on this website to request a call back about your needs.
• Email any questions to sales@abilitynet.org.uk

Back to top

Accessibility User Testing Lab, London

AbilityNet has a User Testing Lab in London, where we test websites, apps and other software to make sure it is accessible and usable.

• AbilityNet, 5-11 Worship Street, London, EC2A 2DX
• View a Google Map showing AbilityNet Accessibility and User Testing Lab

Back to top

Workplace Assessment Service

AbilityNet's team of professional assessors review the needs of disabled people and advise on software and other adjustments to help them be more productive in the workplace. They will usually visit the employee at their place of work.

• Learn more about our Workplace Assessment Services
• Use the Workplace Assessment Service contact form on this website to request a follow up call.
• Call us: 01926 465 247
• Email any questions to sales@abilitynet.org.uk

Back to top

AbilityNet Press and PR Enquiries

AbilityNet is a global leader in the use of technology to help disabled people and in the development of accessible websites and other technologies.

• For all enquiries about AbilityNet press coverage please contact Mark Walker on 07956 627116.

Back to top

Customer feedback

We value your feedback about the quality of our service.

AbilityNet aims to provide the highest level of service in all areas of our work. If you are not satisfied with the service we have provided for any reason please contact us.

Download our Complaints Policy (July 2021)

You can leave anonymous feedback using the contact form on our website or to discuss your concerns or share your comments email feedback@abilitynet.org.uk.