How to Contact AbilityNet

AbilityNet has offices across the UK. If you know which service you are interested in please use the details below to contact us.

If in doubt please use the General Enquiries form

General Enquiries

  • Use the General Enquiries form on this site
  • Or phone 0300 180 0028
  • Please note: calls to this number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls
  • Email: enquiries@abilitynet.org.uk

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AbilityNet Advice and Information Helpline

AbilityNet provides a helpline offering practical advice and information about how disabled individuals and older people can use computers and other forms of assistive technology. 

  • Phone: 0300 180 0028
  • Please note: calls to our helpline number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls

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AbilityNet Volunteering Services

AbilityNet has a network of over 400 volunteers  who offer free support to disabled and older people.

  • The Volunteering section on this website includes forms for requesting help from a volunteer as well as offering to become a volunteer
  • Email: enquiries@abilitynet.org.uk
  • Phone: 0300 180 0028
  • Please note: calls to this number cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls

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Accessibility Services

AbilityNet's accessibility consultants help make websites, apps and other software accessible and usable.

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User Accessibility Testing

AbilityNet's User Testing services test websites, apps and other software to make sure they are accessible and usable.

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Workplace Assessment Service

AbilityNet's team of professional assessors review the needs of disabled people and advise on software and other adjustments to help them be more productive in the workplace. They will usually visit the employee at their place of work.

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AbilityNet Press and PR Enquiries

AbilityNet is a global leader in the use of technology to help disabled people and in the development of accessible websites and other technologies.

  • For all enquiries about AbilityNet press coverage please contact Mark Walker on 07956 627116.

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Customer feedback

We value your feedback about the quality of our service.

AbilityNet aims to provide the highest level of service in all areas of our work. If you are not satisfied with the service we have provided for any reason please contact us.

Download our Complaints Policy (December 2023)

You can leave anonymous feedback using the contact form on our website or to discuss your concerns or share your comments email feedback@abilitynet.org.uk.

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