Document Remediation

Most organisations are legally required to make sure that all the documents you share are accessible to all. For education providers, public sector organisations, financial institutions and highly regulated organisations this poses a significant risk.

For many organisations the biggest challenge is the sheer volume of files to be checked and remediated, but our Document Remediation service takes care of the heavy lifting for a range of file types, including:

  • Microsoft Word,
  • Microsoft PowerPoint,
  • Adobe PDF, ePub,
  • DAISY,
  • various photo and media file formats.

We take your documents, check the content and make adjustments to ensure they comply with required standards of accessibility.

We make sure they can be accessed by everyone, including disabled people and those who use assistive technology.

An illustration of a person using a magnifying glass to inspect a document

How it works

Document Remediation involves taking your existing documents and ensuring that they meet the required standards of accessibility. Consider a screen reader user who has the content of a document read aloud to them, or someone with hearing loss who would need audio information communicated to them in a different way. We can help you ensure your documents are accessible to all users.

An icon of a document with a pencil below itThe types of checks we make include ensuring you have an appropriate heading structure, textual image descriptions, correctly tagged lists and tables with IDs, decorative images marked as artefacts, ensuring sufficient colour contrast and much more.

We offer Document Remediation services for a range of file types detailed earlier. The content we are checking ranges from complex STEM (science, technology, engineering, and mathematics) content and detailed tables to annual company reports. We are able to check and make adjustments to ensure scanned PDFs, forms and static pages are accessible.

Unlike other services we can work in multiple languages and use diverse user testers to ensure your documents are accessible to disabled people and those with diverse access needs.

All documents are checked by screen reader users.

Our testing complies with the techniques developed for the Web Content Accessibility Guidelines (WCAG).

Ask about our document remediation service

You can contact us by:

  • Using the form below
  • Calling our Digital Accessibility Services team on +44 (0)1926 465 247
  • Sending an email to

We take your privacy very seriously and will never share your personal details with other organisations or individuals. Fields marked with an asterisk (*) are required.