Request Free IT Support At Home

Please note: after careful consideration, we have made the decision to temporarily suspend our home visit volunteer service until further notice. Read our coronavirus response statement for details of how you can access our IT support remotely during this time.

An AbilityNet ITCanHelp volunteer with a clientAbilityNet's ITCanHelp volunteers provide free IT support to older people and people with disabilities of any age. Our volunteers can support remotely or visit you in your home, anywhere in the UK. They are all disclosure-checked and can help with all sorts of IT challenges, from installing your first PC to removing computer viruses and solving other technical issues.

You can request a home visit by:

Becoming a volunteer

If you are instead looking for information about how you can share your IT skills with disabled people and older people please visit the 'Join our volunteers' page on our website. This contain details of what skills you will need, role descriptions and instructions for how you can apply to become an AbilityNet ITCanHelp volunteer.

Please Note

AbilityNet cannot accept liability for the work carried out by our volunteers. If you are in any doubt at any time about the ability of the volunteer chosen to address your needs, please ask them to stop work immediately and call us on 0800 269 545 to discuss your concerns.

We take your privacy very seriously and will never share the information you provide to us with anyone outside of AbilityNet without your permission. We are always happy to explain how we deliver our services using the information you provide and answer any questions you might have.

In order for our volunteers to deliver the best IT support possible, we need to collect some information from you including your contact details and any disability information. We use a US-based database to store this information securely and only share it internally with our volunteer and administrative teams. By completing a request for IT support at home, you are providing your consent to the above.

Home Visit Request

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