Digital Accessibility Products and Services

Our experts use industry-standard software and conduct a series of manual checks to test your website and digital services for accessibility compliance and usability issues. 

We conduct desktop and mobile audits, reviewing each page against Web Content Accessibility Guidelines (WCAG) success criteria. With any issues we will outline the failure, who will be affected and the recommended solution with links for further reading where useful.

In 2019 we conducted more than 570 accessibility audits, our team identified an estimated 10,260 accessibility issues and worked with over 50 different digital teams to make their sites accessible.

Speak to our experts for more information about our auditing services.

Put customers at the heart of every project by getting our user testers to review your content on a variety of devices. A user test can identify up to 45% more issues than an audit alone.

A Diverse Accessibility User Test (DAUT) will check the real-world accessibility and usability of your digital estate, testing the most vital functions of your website and/or app.

"The usability testing that AbilityNet has run for us has been critical in enhancing our understanding of real-world usage of our site by people with disabilities, and understanding what we need to change on the website." - Benito De Rosa, Heathrow

Read how user testing helped the British Museum boost its accessibility and inclusivity.

We give your teams the insight they need to deliver accessible products and services first time, every time. We work with your digital teams to develop a complete digital accessibility strategy.

We have a team of over 20 consultants, many of whom are Certified Professionals in Web Accessibility (CPWA) with the International Association of Accessibility Professionals (IAAP), meaning they have successfully passed both the Certified Professional in Accessibility Core Competencies (CPACC) and the Web Accessibility Specialist (WAS) exams.

Speak to our experts about our range of consultancy services.

It's always better to include accessibility from the start of your project - it improves your designs and reduces the risk of extra costs at the end of the project.

Our team will review your design plans and wireframes and then help your team understand how to incorporate accessibility right from the start. 

This helps you avoid issues that might only be picked up at a late stage in development and be costly to correct, both in terms of time and resource.

To discuss a design review for your digital projects please contact our experts.

Our seal of approval demonstrates your compliance and commitment to digital accessibility.

User Accredited: this accreditation recognises companies that provide 'real life accessibility' and have addressed medium and high issues on their website or digital service.

Accreditation Plus: our flagship accreditation recognises a website or digital service as both 'real life accessible' and compliant with the required standard of Web Content Accessibility Guidelines.

Read about Barclays' Personal Banking App that received accreditation from AbilityNet.

Speak to our experts for more information about our accreditation process and requirements.

With our document remediation service we take your existing documents and complete checks on the content and make adjustments to ensure they meet the required standards of accessibility. 

We can help with various file types including Microsoft Word, Microsoft PowerPoint, Adobe PDF, ePub, DAISY, photo and video media. We understand there may be substantial estates of documents that hold value for current users, and in some settings it is mandatory for the institution to ensure the accessibility of the content in these documents.

Read more about Document Remediation and ensuring you are compliant.

Embed accessibility within your organisation and upskill your team with training delivered by our experts. Our accessibility training can be delivered in an online setting or face-to-face.

We frequenctly run training on topics including:

• Introduction to Digital Accessibility
• Accessibility for Designers
• Accessibility for Developers
• Accessibility for copywriters
• Introduction to DIY accessibility testing
• Understanding accessibility evaluations and testing results
• How to create accessible documents and presentations
• Embedding accessibility at every stage of your project

Visit the training section of our website for information about our upcoming online training.

Contact us about bespoke training options to meet the specific needs of your organisation.

97% of attendees rated our webinars and training ‘Excellent' or ’Good’ in 2019.

Through automated quarterly checks and specialist consultancy and advice you can protect your accessibility investment and ensure ongoing legal compliance.

Many websites are updated daily with content being introduced, amended and administrative duties carried out. We can help you to maintain accessibility best practices and ensure ongoing compliance.

iCOMPLY brings together the expertise of our consultants with the power of a market-leading testing solution. Find out more about our iCOMPLY service.

You can embed our self-help accessibility tool on your website to help your customers use your services more easily.

My Computer My Way includes hundreds of pages of information about how to adjust and customise all mainstream computers, smartphones and tablet devices to meet the needs of the user, with regular updates from our experts when new features are released. Visit the My Computer My Way website.

A practical accessibility resource for developers and other digital roles that can be embedded in your learning systems. Our guide offers detailed technical insights on how to make and test website components for accessibility, enabling you to embed accessibility know-how and best practice within your teams. Contact us for details about our Accessible Component Guide.

AbilityNet’s expert consultants can help you ensure your higher education or further education website, apps and other digital services are usable, accessible and comply with the recent 2018 UK public sector accessibility regulations.

We have a range of options to suit your budget and are partnering with McNaught Consultancy to deliver a complete package of accessibility services.

To discuss your specific requirements please see our Digital Accessibility in HE and FE information, and contact us to speak to our experts.